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Tier 1 Tech Support Associate - Onsite, Morrow GA

Job in Cincinnati, Hamilton County, Ohio, 45275, USA
Listing for: VXI Global Solutions
Full Time position Listed on 2026-11-10
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21000 - 30000 USD Yearly USD 21000.00 30000.00 YEAR

Job Description & How to Apply Below

VXI Global Solutions in Morrow, GA is seeking a Technical Support Account Associate (Tier
1) to be the first point of contact for customers of a leading telecommunications provider. You will handle inbound calls, perform basic troubleshooting, and guide customers through billing education and service upgrades.

This onsite role emphasizes issue identification, use of approved tools, and escalation when needed, with training and a path for advancement in a fast-paced, customer-focused environment.

The Tier 1 Tech Support Associate
- Onsite, Morrow GA position in the Sales, IT & Technology field is open for applications.

We would love to welcome a new Tier 1 Tech Support Associate
- Onsite, Morrow GA to our group in OH, United States.

For the Tier 1 Tech Support Associate
- Onsite, Morrow GA position at VXI Global Solutions, we are reviewing applications now.

Position Requirements

10+ Years work experience
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