Senior Analyst, Operations Analytics

Position: Senior Analyst, Central Operations Analytics
Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E

Purpose:

Customer Obsession:
Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

Embracing New Ideas:
Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

Striving for Excellence:
Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

CAREER OPPORTUNITY OFFERING:

Bonus Incentives Paid Certifications Comprehensive Benefits Career Advancement This position pays between $84,000 - $126,000 based on experience

At Ensemble, we are redefining the possible in healthcare through innovation, customer obsession and operational excellence.

The Sr Analyst, Central Operations is responsible for driving analytical and operational excellence within the provisioning operations team. The key objective of the role is to streamline system access from RBAC definition to hands-on-keyboard access – timely and accurately. By designing, implementing, and measuring world class operational practices, this role will be critical to not only getting it right but keeping it right.

This role partners closely with HR, IT, Finance, and Compliance to align compliant and efficient provisioning processes and systems. The ideal candidate brings healthcare operations and technology domain expertise, analytical rigor, and an excellent track record of project execution.

Key Responsibilities:

Application & Provisioning Operational Support:

Provide application-level provisioning design and support as needed for any current and/or new products

Drive access request ticket resolution between Ensemble, vendors and clients

Monitoring and Governance:

Monitor and communicate all governance policy notifications and follow through on a monthly and/or adhoc basis

Collaborate closely with data and AI developers for development of dashboard reporting, drill-through capabilities that enable problem-solving, and automation

Monitor, govern, and improve defined processes with analytical rigor, strong and consistent communication, and a bias for action

Provisioning Operations:

In partnership with AVP, owns development of and maintenance of Ensemble RBAC refinement for internal and external systems

Client assessments - gather, validate and translate client provisioning processes for operational functional value to future state systems/processes

Lead cross functional initiatives associated with successful provisioning methodologies for front, middle and back processes of RCMLead clients provisioning meetings during year 1, track progress and issues. Continue as client SME through all IAM/IT automation plan execution

Lead effort to formalize and document position mapping functional details from clients to Ensemble; governs ongoing maintenance

Communicate status, ideas, process improvements, recommendations to stakeholders at all levels

Core Competencies:

Education & Experience Bachelor’s degree in IT, business administration, Finance, or related

Master’s (MBA,…