Interpreter; Spanish​/Arabic

About Lango

Lango is a technology-enabled language management platform with one simple mission: to unify the entire language service workflow in one place. We build connections across languages and cultures to enable people to live their best lives. Lango is growing rapidly both organically and through acquisitions using our massive enterprise-grade data set to develop industry-transforming AI technology. We currently serve over 4,500 customers across the United States with a focus on specialized, regulated sectors such as healthcare, education, government, and legal.

Our Lango Marketplace connects customers with in-person, virtual, phone, and AI interpreting and translation services spanning 200 languages including American Sign Language. Lango is a global company with offices in Austin and New York City as well as Europe and Latin America. We are backed by Mucker Capital.

Working as a Target Language(s) Interpreter through Lango you will:

• Facilitate communication between clients, patients and families with LEP and customer staff.
• Provide accurate, comprehensive, and professional interpreting services in-person or remotely.
• Recognize the complexity of the encounter (clinical, educational, legal) relative to the language barrier, adjust communication to the level of understanding and/or need for clarification.
• Use culturally appropriate behavior to choose the appropriate time to clarify or interject.
• Maintain a sense of cultural awareness while respecting the goals of the encounter.

• Staff Interpreter must have reliable transportation and be available to travel anywhere within the Cincinnati, Northern Kentucky and Dayton areas.
• Staff interpreter must have access to a cell phone with texting capability and keep this always with them.
• Staff interpreter must check in their employee portal each morning, each evening, and as much as possible during the day to keep up with the scheduled appointment flow.
• Staff Interpreter must maintain timely and efficient communication with the assigned Interpreter Relation Associates – IRAs in reference to schedules and cope up with the schedule changes.
• When an immediate appointment is not available the staff interpreter must be willing to complete observations of contracted interpreters for quality control and feedback as assigned by the supervisor.
• Staff Interpreter must adhere to ethical and Professional Standards and comply with HIPAA rules.

• At least High school diploma or equivalent
• 2 years of work experience in a medical interpreting role, or equivalent combination of education and experience
• Medical interpreter training certificate
• Completed the Leveling Program at CCHMC