Supervisor Protective Services - Dispatch

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• Protective Services Operations – Provide leadership, supervisory oversight, guidance, and management of staff for daily operations to protect property and ensure safety of others, participate in selection of employment candidates, represent Protective Services leadership on CCHMC multifunctional teams, monitor calls from police, fire, and medical personnel, set team priorities, participate in meetings, serves as point of contact for administrative function, ensures communication, develops cooperative relationships, and sustains a positive culture.
• System Administration – Ensure all equipment and systems operate within defined parameters and regulatory requirements; maintain and update systems, troubleshoot equipment and applications, identify operational problems, and oversee technical repairs.
• Quality Initiatives – Monitor operations, identify best practices, plan and implement departmental projects, coordinate project team activities, recommend candidates, manage vehicle usage program, refine scope of work, prepare status reports, track action items, and respond to requests or assignments.
• Emergency Response – Serve as point of contact for senior leadership during crises; oversee response to distress calls and emergency calls for disorderly conduct or combative patients; collaborate with Social Services, MPS, and clinical staff; respond to safety emergencies, provide authority, maintain visibility and assistance during emergencies.
• Performance Management – Provide input into hiring, promotions, and terminations; communicate progress; collaborate with HR; mentor and develop employees; lead the yearly evaluation process.
• Project Management – Provide leadership for technology projects, develop plans, allocate resources, manage scope, and communicate operational impacts.
• Financial Management – Manage timecards, weekly schedule, PTO and vacation approval.

• Bachelor’s Degree in a related field or equivalent combination of education and experience.
• 5+ years of related work experience.
• Valid driver’s license.

Primary

Location:

Burnet Campus

Schedule:

Full time

Shift: Night (United States of America)

Department:
Protective Services

Employee Status:
Regular

FTE: 1

Weekly

Hours:

40

Expected Starting Pay Range: $56,846.40 - $72,488.00 (Annualized, may vary by FTE status)

• Medical coverage starting day one of employment.
• Competitive retirement plans.
• Tuition reimbursement for continuing education.
• Expansive employee discount programs through community partners.
• Shift, Weekend Differentials and Weekend Option Pay Programs for qualified positions.
• Support through Employee Resource Groups (e.g., African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL – LGBTQA Resource Group, Juntos – Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, Young Professionals).
• Physical and mental health wellness programs.
• Relocation assistance for qualified positions.
• Benefits may vary based on FTE status and position type.

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

• Recognized by U.S. News & World Report as among the 10 best Children’s Hospitals in the nation for more than 15 years.
• Consistently among the top 3 Children’s Hospitals for National Institutes of Health (NIH) funding.
• Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025).
• One of the nation’s most innovative companies as noted by Fortune.
• Consistently certified as a great place to work.
• A leading disability employer noted by the National Organization on Disability.
• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center.

Cincinnati Children’s is proudly an Equal Opportunity Employer committed to creating an environment of dignity and respect for all employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability, or protected veteran status. EEO/Veteran/Disability