Senior Property Manager

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POAH Communities is a mission‑driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it’s about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

See our employees in action and how you can contribute to the mission!

As a Senior Property Manager, you will lead a dynamic team while ensuring our residents have a high‑quality, affordable place to call home and access to programs that enhance their quality of life. Your work will directly impact individuals and families by maintaining the highest standards of property management while fostering inclusive communities. We are seeking a Senior Property Manager for our Cincinnati, Ohio portfolio overseeing a team of four employees and 372 units.

• Respond to inquiries from residents, applicants, guests, vendors, and employees, and elevate as appropriate
• Participate in production of property budget, and operate within said budget
• Ensure all operations are conducted in compliance with funding sources, company policies, agency regulations, and federal, state and local laws
• Create and maintain systems which maximize resident and employee safety and health and preserve the physical assets
• Manage marketing and leasing activity, including application, interviewing, and screening process for prospective residents, preparing and distributing marketing materials, tours of units, advertisement of vacancies, and waitlists
• Manage occupancy activity, including rent collection, annual and interim certifications, utility allowances, and move‑ins/-outs
• Oversee maintenance of physical assets for assigned property(ies) in a manner that ensures site is always prepared for agency, partner, and lender inspections
• Handle resident lease grievances and violations
• Appear in court for eviction proceedings when required
• Process bank deposits
• Perform data entry into company databases capturing resident, property, and payment information
• Maintain applicant and resident files in compliance with internal and regulatory guidelines
• Ensure that all vendors act in accordance with POAH Communities’ policies
• Draft correspondence, make photocopies, scan and fax documents, and perform other clerical functions
• Direct and prioritize the work load of subordinate employees
• Responsible for development and performance management of her/his staff
• Perform administration, conduct interviews and make recommendations for new hires and/or replacement employees
• Act as a mentor to other Property Managers
• Other related tasks as assigned

• Some post‑secondary education preferred
• At least 7 years of property management experience
• TCS and/or COS professional designations required
• Knowledge of HUD regulations, forms, inspection criteria and processes
• Knowledge of regulatory requirements including Section 8/Tax Credit program funding sources
• Excellent communication skills, both oral and written
• Excellent customer service skills
• Strong administrative and organizational skills
• Financial acumen
• Strong leadership skills
• Proficiency in Microsoft Word and Outlook, Excel, and Power Point
• Experience with Yardi preferred
• Periodic overtime or flexible hours may be required
• Periodic travel required

• Health & Wellness:
  Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
• Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting;
  Life & AD&D insurance; free financial coaching
• Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
• Paid Leave: 12 weeks Parental Leave;
  Bereavement;
  Jury Duty;
  Voting
• Incentives:
  
  Employee referral bonus, suggestion rewards, employee recognition programming
• Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications

Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity.

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