Property Manager; On-Site

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GENERAL FUNCTION:
The Property Portfolio Manager (Property Manager) manages our downtown Cincinnati Fountain Square headquarters building. This high‑visibility role is responsible for our owned high‑rise building in support of business requirements and corporate goals and objectives. They develop, lead and administer plans, including financial, within the portfolio in support of occupancy and operational strategies. The Property Portfolio Manager (Property Manager) collaborates with, contributes to and supports strategies and initiatives that may be led by others.

In conjunction with other divisional service delivery partners, they are responsible for the comprehensive occupancy experience of property and portfolio occupants. They are responsible for effective operational service continuity within their portfolio by applying preferred operational service standards, effective asset preservation planning and work effort execution, and leading resources both internal and on effective real estate service delivery solutions.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

• Accountable for the development and management of operating budgets, including forecasting and variance reporting for an assigned group of properties.

• Accountable for the development, execution and management of comprehensive asset management plans that are aligned with market real estate strategies for designated assigned properties.

• Accountable for the planning and implementation of asset preservation projects for an assigned group of properties.

• Cultivates and maintains strong relationships with area leadership, serving as liaison for our partners and lines of business.

• Delivers property management services in accordance with defined standards and processes, including the application of policies and programs within assigned group of properties.

• Inspects properties on a regular basis, identifying deficiencies in services provided, understanding customer needs, and necessary property improvements in order to maintain the assets.

• Supports and engages in special initiatives.

• Proactively manages service delivery providers to achieve operational excellence.

• Manages lease agreements, internal and external.

• Managers and participates as appropriate in disaster preparedness, triage and recovery efforts.

• Provides superior service with utmost professionalism.

This role manages a direct report, and is responsible for providing employees timely, candid and constructive performance feedback. Developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth. Developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.

• Seven years of property management experience requested, including successful management of vendors, basic understanding of lease/real estate terms and building operations.

• Property portfolio management for owned and leased across geographically dispersed portfolio consisting of diverse property types.

• Extensive experience in creating and managing operating and capital budgets.

• Possess acute business acumen.

• Experience in leading initiatives/teams and delivering strong results.

• Ability to collaborate and work as a team across multiple internal and external functions (HR, IT, Finance, partners and external vendors).

• Strong project management skills, well organized and able to coordinate multiple projects…