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Operations/Sales Manager for Steel Service Center in Cincinnati, OH
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-01-01
Listing for:
Benjamin Steel Company
Full Time
position Listed on 2026-01-01
Job specializations:
-
Management
Operations Manager, Business Management
Job Description & How to Apply Below
Operations/Sales Manager for Steel Service Center in Cincinnati, OH
Apply for the Operations/Sales Manager role at Benjamin Steel Company.
Position SummaryThe Operations Manager/Director carries ultimate responsibility for Branch sales, operations, administration, and profitability. This leader ensures overall customer service satisfaction while maximizing operational efficiency, safety, and employee performance.
Duties and Responsibilities- Ensures customer service satisfaction while improving the quality of the sale.
- Provides a safe and healthy working environment, as well as the tools and equipment necessary to service customers effectively.
- Leads sales staff to maximize sales volume and develops budgets to ensure branch profitability.
- Supervises Supervisors, Sales and Administrative Staff.
- Manages warehouse and office operations to ensure efficiency, safety, and adherence to company performance standards.
- Manages and improves daily business processes (sales, operations, and administrative) through analysis and collaboration.
- Educates, trains, and develops Branch staff to ensure safety, operational efficiencies, and employee performance & growth.
- Represents the Company professionally to the market area.
- Partners effectively with support functions (IT, HR, Purchasing, Sales, Credit, and Accounting) to achieve objectives and drive continuous improvement.
- Performs other duties as related or assigned to benefit the Company (to include driving and travel).
- Good attendance is an essential function of this job.
Bachelor's Degree, or equivalent experience in management or marketing with a minimum of 7 years of experience in distribution or manufacturing leadership. Experience should include sales, management and operations. Steel Service Center experience highly recommended.
Knowledge,Skills and Abilities
- Strong sales, organizational and communication (verbal & written) skills.
- Commitment to Customer Service and improving the quality of the sale to the customer.
- Experience in developing sales plans, budgets and business plans.
- Excellent leadership, management, math and analytical skills.
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