Retail Regional Director - MA/NY/OH
Listed on 2026-11-01
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Management
Operations Management, Retail & Store Manager, General Management, Area Manager
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.
Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.
At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.
MISSION STATEMENTAt Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOBSUMMARY
The Regional Director of Sunnyside
* reports to the Vice President of Retail Sales & Operations and is responsible for profitability of the multi-state retail operation and building high performing management teams within Ohio, Massachusetts, and New York. The Regional Director will oversee and lead Sunnyside
* dispensaries, ensuring the region achieves or exceeds all key metrics and goals, including meeting revenue targets and increased market share. As a strategic leader, you will work closely with senior leadership to implement national Sunnyside initiatives, build & execute plans, create a best-in-class customer experience, and drive operational consistency across all Sunnyside dispensaries. This role will work cross functionally with key partners including but not limited to Human Resources, Compliance, Security, Marketing, New Store Development, Construction, Learning & Development and Talent Acquisition to ensure regional business needs are met.
Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Regional Director, you will have:
- Experience leading and motivating a team of District Managers & Dispensary Managers; skills include recruiting, onboarding, training, managing employee relations and coaching.
- P&L responsible for a region to include payroll, financial management, and achieving monthly sales goals.
- Skills in conflict resolution, strategic thinking, decision making and complex problem solving.
- Skills in talent selection, performance management and succession planning of regional retail leadership.
- You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team’s success!
- You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.
- You inspire others! You are a leader who has a passion for…
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