Customer Support Team Lead – Coaching & KPI Focus
Listed on 2026-11-01
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Management
Supply Chain & Logistics, Client Relationship Management
VXI Global Solutions in Ohio is seeking a Team Lead for the Customer Support - Chat & Email Tier 2 team. You will drive day-to-day operations, coach agents, and ensure SLA and KPI targets are met.
This role requires strong communication, proactive thinking, and the ability to manage schedules in a 24x7 environment across time zones. Join a culture of performance and customer focus, with opportunities for growth and advancement.
This role, Customer Support Team Lead – Coaching & KPI Focus at VXI Global Solutions, could be your next opportunity.
The position is based in OH, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 52.000 - 64.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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