Digital Media Specialist

Senior Account Manager – Activation

Duration: 3 Months

Information: Top 3 skills – CPG or retail experience, analytical skills (Excel, VLookups, Pivot Tables), flexible and excited to learn. Project person will support account management, ensure clients’ spend pacing, hit metrics, cross‑sell and upsell. Client interaction may be primary or behind the scenes.

Work Location: Prefer Cincinnati, office with team;
Chicago considered; remote if no other options.

Interview Process: 1 round with hiring manager and team member.

You will support Lead Account Manager and Account Executives as a strategic partner to the portfolio of clients, working cross‑functionally to deliver media plans and campaigns. You will be responsible for campaign success and client satisfaction, building strong internal and external relationships. You will develop a deep understanding of KPM’s portfolio and the media industry, use data to drive recommendations, and strive to ‘wow’ clients and partners.

• 5+ years of proven digital media experience
• Ability to build partnerships and foster relationships with internal and external stakeholders
• Strategic thinker using data insights to drive client performance
• Experience with in publisher, agency or retail preferred
• Experience building strategic media plans and recommendations preferred
• Strong time management and project management skills, balancing multiple projects
• Attention to detail, communication, organization and prioritization skills
• Strong presentation skills

• Develop and maintain relationships with sales partners, account managers, clients, and agency contacts
• Manage client communications, leading status calls and responding to requests within 24‑hour SLA
• Collaborate on campaign proposals: intake, audience strategy, media mix, creative, and overarching plans aligned with client goals
• Manage full campaign lifecycle: kickoff, performance monitoring, reporting, invoice management
• Ensure campaign budgets are spent fully, identify cross‑sell/up‑sell opportunities using data‑driven media strategy
• Translate client goals into actionable media campaigns
• Own client presentations highlighting insights, data, and metrics
• Manage campaign pipeline, timelines, and tasks for high volume promotions and media plans
• Present campaign measurement and insights strategically to clients
• Collaborate to resolve performance issues and create innovative solutions
• Interface with cross‑departmental contacts for seamless delivery
• Work independently to ensure client relationship and campaign success

Seniority Level: Associate

Employment Type: Contract

Job Function: Marketing, Sales, and Management

Industry: Retail