TCHP Clinical Navigator-RN - Wright Medical Oncology

TCHP Clinical Navigator-RN - Ft Wright Medical Oncology – Full Time – Days

Join to apply for the TCHP Clinical Navigator-RN - Ft Wright Medical Oncology - Full Time - Days role at The Christ Hospital Health Network
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The Clinical Nurse Navigator applies oncology‑specific clinical knowledge to provide individualized assistance to patients, families, and caregivers, helping them overcome healthcare system barriers. Using the nursing process, the Navigator offers education, resources, and coordinated care to facilitate informed decision‑making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum.

Key responsibilities include clinical care, telephone triage, symptom management, oral chemotherapy management, data gathering, chart updating, patient education, and monitoring and follow‑up of patients. The Clinical Nurse Navigator works collaboratively with schedulers, medical assistants, non‑clinical navigators, infusion nurses, and physicians in day‑to‑day clinical operations.

• Assumes nursing care responsibilities for a defined group of patients within hematology/oncology, including assessment, education, coordination, and documentation.
• Point of contact for physicians, patients, and caregivers to assist with patients’ coordination of care.
• Supports a smooth transition of patients from diagnosis and active treatment into survivorship, chronic cancer management, and end‑of‑life care.
• Serves as a liaison with the multidisciplinary team members and various departments/specialties both inside and outside the organization to integrate pertinent patient information for a seamless continuum of care.
• Receives and triages patient telephone calls and intervenes appropriately for that patient’s specific needs in a timely manner; alerts physician as needed for patients that require physician intervention.
• Follows up with patients by telephone to ensure compliance with treatment guidelines and to evaluate changing or uncertain clinical situations.
• Works closely with Financial Advocates to facilitate financial support for all modalities of treatments.
• Works closely with the Prior Authorization team to facilitate authorizations for all needed treatments.
• Provides psychosocial support to and facilitates appropriate referrals for patients, families, and caregivers.
• Develops a standardized care plan with the physicians, including referrals, bone marrow transplants, drug protocols, and clinical trials.
• Collaborates with multidisciplinary team to create or update patient’s plan of care, ensuring it is feasible and understandable to the patient, family, and caregivers.
• Develops and delivers patient education.
• Uses technologies such as EMR and My Chart to enhance communication among patients and health‑care providers.
• Utilizes documentation tools to track encounters (e.g., follow‑up mailings, emails, phone calls, interactions) of the Clinical Nurse Navigator with patients, families, and caregivers.
• Demonstrates leadership skills, motivating, educating, delegating, and mentoring peers and other members of the health‑care team while managing patient care and family support; reports outcomes of the Patient Navigation program to appropriate leaders and team members.
• Must be willing to travel and work at other offices when needed.
• Other duties as assigned.

• Identifies own learning needs and/or areas of professional growth.
• Assumes responsibility and accountability for own professional growth and development.
• Attends educational offerings that promote professional development.
• Supports self and peers in professional growth and development utilizing resources and opportunities within and outside of the organization.
• Acts as a resource, educator, and preceptor for staff and nursing students.
• Completes all educational requirements to maintain competency related to specific patient population and regulatory agencies.
• Submits required tests and paperwork in a timely manner without management interventions.
• Participates in self and peer review activities, providing positive recognition of peers and staff regularly.
• Prepares for…