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Community Manager - Build to Rent

Job in Cincinnati, Hamilton County, Ohio, 45219, USA
Listing for: Brookfield Properties
Full Time position
Listed on 2026-10-08
Job specializations:
  • Real Estate/Property
    Property Management & Leasing
Job Description & How to Apply Below
Location Charleston - 997 Morrison Drive, Suite 402

Business Our Growth, Your Opportunity At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry—we are a company that puts people and communities at the heart of everything we do.

As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified by Great Place to Work, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive.

Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly  Description Position Summary The Community Manager, Build-to-Rent (BTR) is responsible for overseeing the daily operations, financial performance, leasing activities, and resident experience of an assigned Build-to-Rent community. This role manages onsite team members, operational processes, and community resources to achieve occupancy, revenue, and stabilization goals while maintaining compliance with company policies and applicable housing regulations.

The Community Manager serves as the primary onsite leader, ensuring exceptional resident service, operational efficiency, and the successful execution of leasing and community management strategies. The role requires strong leadership, operational oversight, financial acumen, and the ability to manage priorities in a fast-paced environment.  Essential Job Functions
1. Functional Responsibilities Oversee daily operations of assigned Build-to-Rent communities to ensure operational excellence and resident satisfaction

Ensure homes, amenity spaces, and common areas are prepared for daily leasing and resident activities

Welcome prospective residents, conduct community and home tours, and support leasing activities

Respond to resident and prospect inquiries, requests, and concerns through phone, email, and in-person communication

Oversee onsite leasing performance, lease enforcement processes, resident applications, renewals, and occupancy goals

Conduct regular property inspections to ensure community appearance, safety, cleanliness, and curb appeal standards are maintained

Monitor and support resident retention initiatives and customer experience efforts
2. Operational / Departmental Support Participate in budget preparation and operational planning by analyzing financial reports, market trends, and operational performance metrics

Monitor revenue performance, rent collections, fees, and financial reporting to ensure budget and operational goals are achieved

Coordinate with supplier partners, contractors, and service providers to ensure services and deliverables meet contractual expectations

Utilize property management systems and operational platforms to manage leasing activity, resident ledgers, service requests, reputation management, and reporting

Support onboarding and training of new onsite team members assigned to the BTR community

Facilitate community-specific operational training and reinforce company policies, procedures, and operational standards
3. Compliance & Risk Management Ensure compliance with Fair Housing, ADA, Fair Credit Reporting Act, and all applicable federal, state, and local regulations

Oversee lease enforcement activities including notices, renewals, inspections, evictions, and fee assessments in accordance with lease agreements and company policies

Maintain accurate…
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