Host : OH-Cincinnati

Host Job Description

We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.

• Greet guests and seat them at tables or in waiting areas
• Provide guests with menus
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
• Inform guests of current specials and who will be serving them to ensure a smooth handoff to the service staff
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
• Answer the phone.
• Take to-go orders when necessary.
• Keep the host stand neat, tidy, and presentable for guests.

• Previous restaurant hosting or serving experience preferred
• Friendly and customer-focused personality
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
• Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
• Ability to effectively communicate on the telephone
• Must be able to carry trays or supplies (10-30 lbs.)
• Previous experience with Sevenrooms, Open Table, and/or Aloha preferred
• Ability to work standing for 8+ hours