Manager, Cafe
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-10-18
Listing for:
Hard Rock Hotel & Casino Ottawa
Full Time
position Listed on 2026-10-18
Job specializations:
-
Restaurant/Food Service
Food & Beverage, Restaurant Manager, Server/Wait Staff, Catering
Job Description & How to Apply Below
Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:
Job Description:Overview
- Provides Food & Beverage Management quantifiable information with regard to expenditures, labor, revenue/room covers, etc., needed for proper forecasting and budgeting.
- Efficiently schedules projects so as to meet all required deadlines.
- Ensures all department revenue reports are accurate prior to submittal to management.
- Evaluates business forecasts and assists department management determining adjusting staff hours/days of operation and supply ordering.
- Ensures all financial records for the department are accurately maintained and updated on a timely basis.
- Maintain a good working relationship with all outlet managers and food & beverage team.
- Participate in financial training for restaurant managers.
- Remain abreast of any changes in the food & beverage environment, including labor and systems.
- Holds outlet leaders accountable for maintaining inventory, payroll, and cost controls.
- Works to accomplish departmental goals, strategies, and objectives ensuring quality products and exemplary guest service while maintaining budgetary profit margins.
- Supervises the restaurant management team and delegates assignments and duties.
- Uses theInfo data analysis program to monitor employee sales performance.
- Monitors training of Management as well as line level team.
- Develops and updates policies and procedures for food and beverage staff.
- Reviews all guest service evaluations and other feedback from the Customer Relations department and resolves customer complaints and service deficiencies to ensure guest's faith in company has been restored.
- Performs routine inspections of all restaurants and is on the floor during key result times.
- Maximizes employee morale through leading by example.
- Interview, hire, commend, discipline and/or terminate restaurant management and, if necessary, hourly employees, in compliance with established policies and procedures.
- Attends departmental meetings and administrative hearings as required and conducts weekly meetings with restaurant management team.
- Excellent communication skills, both written and oral.
- Excellent analytical and evaluation skills.
- Flexibility in work schedule.
MUST BE 21 YEARS OF AGE
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