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Manager, Cafe

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Hard Rock Hotel & Casino Ottawa
Full Time position
Listed on 2026-10-18
Job specializations:
  • Restaurant/Food Service
    Food & Beverage, Restaurant Manager, Server/Wait Staff, Catering
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:

Job Description:

Overview
  • Provides Food & Beverage Management quantifiable information with regard to expenditures, labor, revenue/room covers, etc., needed for proper forecasting and budgeting.
  • Efficiently schedules projects so as to meet all required deadlines.
  • Ensures all department revenue reports are accurate prior to submittal to management.
  • Evaluates business forecasts and assists department management determining adjusting staff hours/days of operation and supply ordering.
  • Ensures all financial records for the department are accurately maintained and updated on a timely basis.
  • Maintain a good working relationship with all outlet managers and food & beverage team.
  • Participate in financial training for restaurant managers.
  • Remain abreast of any changes in the food & beverage environment, including labor and systems.
  • Holds outlet leaders accountable for maintaining inventory, payroll, and cost controls.
  • Works to accomplish departmental goals, strategies, and objectives ensuring quality products and exemplary guest service while maintaining budgetary profit margins.
  • Supervises the restaurant management team and delegates assignments and duties.
  • Uses theInfo data analysis program to monitor employee sales performance.
Responsibilities
  • Monitors training of Management as well as line level team.
  • Develops and updates policies and procedures for food and beverage staff.
  • Reviews all guest service evaluations and other feedback from the Customer Relations department and resolves customer complaints and service deficiencies to ensure guest's faith in company has been restored.
  • Performs routine inspections of all restaurants and is on the floor during key result times.
  • Maximizes employee morale through leading by example.
  • Interview, hire, commend, discipline and/or terminate restaurant management and, if necessary, hourly employees, in compliance with established policies and procedures.
  • Attends departmental meetings and administrative hearings as required and conducts weekly meetings with restaurant management team.
Qualifications
  • Excellent communication skills, both written and oral.
  • Excellent analytical and evaluation skills.
  • Flexibility in work schedule.
Additional Details

MUST BE 21 YEARS OF AGE

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