Shortage Control Lead

Shortage Control Lead

Join Burlington Stores, Inc. as a Shortage Control Lead, responsible for mitigating theft and fraud in high‑shortage areas of the store while promoting a safe and secure store environment. Engage with customers and associates using a strong, energetic greeting with eye contact and a smile, in line with our core values.

• Provide an effective deterrent to dishonest behaviors by demonstrating a command presence, following dress code (vest and earpiece), maintaining a positive demeanor, strong posture, and energetic greeting.
• Maintain a safe and secure store through strong attention to detail, multitasking, communication, and partnership with store leadership.
• Enthusiastically engage every customer and associate in high‑risk areas with respectful, customer‑service oriented interactions that reinforce control and security.
• Display a deep understanding of top shortage areas and support programs designed to identify and reduce theft.
• Gather and document indicators of external theft, share with store and field leaders, network with local law enforcement, and support evidence gathering for organized retail crime or repeat incidents.
• Support store manager by providing internal controls and operational oversight, including associate bag checks, monitoring point‑of‑sale transactions, conducting store audits, and promoting Asset Protection programs.
• Provide leadership training for associate onboarding and ongoing support in shortage reduction programs and procedures.
• Assist store leadership in preparing and executing the semi‑annual inventory process and developing action plans to reduce shortage.
• Model behaviors that demonstrate safety as a top priority.
• Manage stressful situations effectively, addressing unsafe practices whenever possible.

• Excited to deliver great value to customers daily.
• Take pride and ownership in driving positive team results.
• Show respect toward colleagues and customers.
• Believe in the power of diversity and inclusion.
• Want to participate in initiatives that positively impact the community.

Base pay: $14.50 per hour, competitive and consistent. Benefits include medical, dental, and vision coverage; life and disability insurance; up to 12 days paid time off annually; up to 8 paid holidays; paid sick time (in accordance with applicable law); 401(k) plan. Flexible hours and an associate discount.

Flexible schedule required, including nights, weekends, and holidays.

9501 Colerain Ave, Cincinnati, OH 45251

Regular Full‑Time

P1‑1075420‑3