Regional Director of Retail - Cincinnati

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

The Region Director of Retail (RDR) will direct and oversee all retail selling efforts of DSD and serve as the direct supervisor for a team of frontline managers, ensuring that all Retail priorities are clearly communicated and executed at store level.

Primary Responsibilities and Accountabilities Develop Retail Account Strategy / Tactical Plan

• Works with the RVP to act as General Manager in developing strategies and standards to manage market P&L and drive execution against Retail KPI’s;
  Designs clear market execution plans.
• Establish process to ensure customer account strategy is integrated and consistent with retail strategy and customer service guidelines.
• Support and participate with Team Leaders and customer team on selected account calls (e.g. customer reviews) and represent retail execution capabilities. Communicate retail account strategy/standards internally and externally.
• Lead annual retail reviews and major presentations.
• Establish process to integrate retail strategy and customer service guidelines; ensure consistency.
• Provide input into the customer service strategy.
• Communicate retail strategy/standards internally and externally.
• Provide feedback to customer teams on sales opportunities and input into customer plan development.

National Customer Team Engagement

• This position is located in Cincinnati, Ohio and provides a unique cross‑functional opportunity to experience engagement with National Customer team members.

Lead and Drive Retail Execution

• Set performance expectations and standards for direct reports.
• Assist personnel with plan/program development.
• Establish coverage standards for each retail customer.
• Set process and standards to ensure region responses to customer's needs are quick and reliable.
• Proactively resolve issues/conflicts between retail customer teams, if necessary.
• Feed back retail conditions to RVP based on first‑hand knowledge and communicate retail strategies/tactics to direct reports.
• Provide mechanisms for effective field communication.

Develop and Coach People

• Lead, train, and develop direct reports by setting performance expectations and standards; establish plans for personnel development; provide formal and informal feedback for direct reports.
• Develop region HR strategy and plan (e.g. succession plan).
• Develop and monitor to ensure training standards are met in the region.
• Work with direct reports to create and execute development plans and individual career paths.
• Provide ongoing feedback to RVP about personnel capabilities/development.
• Go on retail "work‑withs" to coach and assess personnel capability and retail conditions.
• Communicate and monitor market to ensure training and execution standards are met; proactively resolve issues/conflicts between team members & customer if necessary.
• Calibrate RMS and SR performance to ensure MAP rating consistency.

Manage Retail Resources

• Efficiently allocate resources.
• Manage retail execution budget.
• Provide input into Manager of Training and Recruiting priorities.
• Hire, terminate, and evaluate retail personnel.
• Attract and retain high caliber candidates.
• Ensure execution of all key HQ programs at splinter group level by providing strong leadership to key account personnel.

More about this role

Education / Certifications

• Bachelor’s degree in Marketing or Business Administration.

Job Specific Requirements

• Minimum of 10 years of consumer products industry experience along with strong sales knowledge with an emphasis on managing customer relationships (HQ management), retail deployment, sales finance, and sales operations.
• Minimum of 5 years of people management experience.
• Retail leadership experience.
• Strong knowledge of customer and business strategies.
• Solid organization, project management and planning skills.
• Strong written / oral communication skills.
• Ability to work in a dynamic environment.

Travel Requirements

Yes, within market.

Salary and Benefits

The base salary range for this position is $134,200 to $184,470; the exact salary depends on several factors such as experience, skills, education and location. In addition…