Technical Sales Product Manager; Inside Sales

Technical Sales Product Manager

Location: Erlanger, KY (Cincinnati, OH metro)

Base Pay Range: $82,260.00/yr - $/yr

Additional Compensation: Annual Bonus

JOB TITLE: Technical Sales Product Manager

At PG Life Link, we are committed to delivering innovative, high-quality solutions that help you create safe, efficient, and reliable connectivity and power solutions. With roots dating back to 1892 founded as Post Glover Electrical Systems, we bring over a century of expertise to our work. Since 1957, we've been trusted leaders in Isolated Power Panels, and in 2004, we proudly launched PG Life Link as an independent company.

A commitment to continual improvement, innovation, and superior customer service drives our mission. We work closely with our customers to meet their unique needs with precision and care. At PG Life Link, quality is at the heart of everything we do.

The Technical Sales Product Manager serves as the technical sales liaison for medical power safety and electrical distribution systems, bridging customer requirements with engineering solutions. This position combines technical product knowledge with consultative sales expertise to drive project wins from initial quotation through order closure. The role is primarily office-based with strategic travel for trade shows and high-value project opportunities (up to 20% of the time).

Leverages their electrical/technical background to build strong relationships with channel partners and end‑user clients throughout the project lifecycle.

• Serve as primary technical contact for external customers including independent sales representatives, electrical distributors, contractors, and healthcare facility clients throughout the project bid cycle.
• Analyze customer specifications, engineering drawings, and construction documents to determine technical requirements and product configurations.
• Develop competitive product quotations with strategic pricing designed to win project opportunities while maintaining margin targets.
• Interpret and apply relevant codes, standards, and healthcare facility requirements (NEC, NFPA 99, etc.) to ensure compliant solutions.
• Independently resolve moderately complex technical and application questions; coordinate with engineering team on specialized design challenges.
• Drive revenue growth through proactive follow‑up on all open sales opportunities, utilizing multiple strategies to advance deals and secure orders.
• Qualify and develop new leads generated by marketing initiatives and channel partner referrals.
• Collaborate closely with independent manufacturer's representative network to exceed annual sales goals and expand market penetration.
• Identify and pursue strategic opportunities requiring direct sales engagement.
• Monitor market conditions, competitive activities, and industry trends to inform sales strategies.

• Ensure complete customer satisfaction throughout all stages of the sales process from initial inquiry through order placement.
• Build and maintain strong relationships with key stakeholders across distributor, contractor, and end‑user organizations.
• Act as customer advocate internally, coordinating with operations, engineering, and service teams to resolve issues and deliver solutions.
• Gather and communicate market feedback to internal teams to drive continuous improvement in products, processes, and customer service.
• Maintain accurate and complete documentation of all customer interactions, quotations, and opportunities in CRM system (required for all sales activities).
• Work collaboratively with sales, marketing, and cross‑functional teams to identify and implement process improvements.
• Participate in trade shows and industry events as technical sales representative (up to 20% travel).
• Serve as a customer‑facing Subject Matter Expert, including delivering Lunch‑and‑Learn presentations to engineering firms and industry partners.
• Contribute to development of sales tools, technical resources, and market positioning strategies.

• Bachelor's degree in Engineering, Engineering Technology,…