Inside Sales Acceleration Manager

CBTS Overview: CBTS serves enterprise and midmarket clients across the United States and Canada with a full suite of flexible technology solutions—including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications to managing, monitoring, and optimizing operations, CBTS delivers comprehensive technology solutions for transformative business initiatives.

Inside Sales Acceleration Manager

In‑Region / Office – e.g., New York Metro, Cincinnati Metro

Vice President

Full‑time, Exempt

We are seeking an experienced Inside Sales Manager to lead and develop our entry‑level outbound sales team focused on transactional network solutions. This role will drive revenue growth, coach team members, and establish best practices for our inside sales organization. The ideal candidate has a proven track record in technology sales leadership and thrives in a fast‑paced, metrics‑driven environment.

• Develop and execute a comprehensive regional sales strategy aligned with CBTS’s overall goals, ensuring growth in revenue, margin, and market share.
• Lead and manage all sales and business development functions within the geography, driving new customer acquisition and expanding existing accounts.
• Lead, mentor, and develop a team of 6‑10 entry‑level inside sales representatives making outbound calls to prospects and existing customers.
• Foster a competitive, collaborative team culture that drives results and professional growth.
• Conduct daily huddles and weekly team meetings to review performance, share best practices, and maintain team momentum.
• Develop and refine outbound calling strategies, scripts, campaigns, and playbooks to maximize conversion rates.
• Drive the team to achieve and exceed monthly, quarterly, and annual sales quotas for network solutions including Managed SASE, Managed SOC, Collaboration, Network as a Service, and AI Accelerator Services.
• Ensure operational excellence in sales execution: oversight of sales pipeline, forecasting, call volumes, conversion, and margin performance.
• Establish and manage CRM regional sales dashboards, KPIs, and financial performance metrics.
• Collaborate with field sales, account management, and vendor partners to identify upsell and cross‑sell opportunities.
• Analyze market trends and competitive landscape to identify new business opportunities.

• Bachelor's degree in Business, Marketing, or related field (or equivalent experience).
• 5+ years of technology sales experience with at least 2 years in a sales leadership role.
• Proven track record of meeting and exceeding sales quotas in a B2B environment.
• Experience managing and developing entry‑level sales representatives in highly transactional environments.
• Strong knowledge of networking solutions, IT infrastructure, or related technology products.
• Excellent understanding of solution‑selling methodologies and consultative sales approaches.
• Proficiency with CRM platforms and sales analytics tools.
• Outstanding communication, presentation, and interpersonal skills.
• Data‑driven mindset with strong analytical and problem‑solving abilities.
• 10+ years of progressive sales leadership experience in technology services, managed services, or consulting, including P&L and regional/executive responsibility.
• Experience working at an IT OEM, Value‑Added Reseller (VAR), or IT solutions company.
• Familiarity with major networking/software vendors and their product portfolios.
• Experience with inside sales technology stack (dialers, sales engagement platforms, etc.).

• Transactional sales leadership and vision‑setting.
• Results‑oriented with strong bias for action.
• Customer‑centric mindset and builder of trusted relationships.
• Effective at building high‑performance sales cultures.
• Talent‑focused, with a demonstrated ability to recruit, onboard, and develop top sales professionals.
• Agile, adaptable, and comfortable in dynamic, fast‑changing environments.
• Credible, collaborative, and able to influence functional boundaries.
• Commitment to driving innovation and continuous improvement.

Due to U.S. Government requirements applicable to foreign‑owned telecommunications providers, non‑US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.