Sales Support Assistant - WCPO

Sales Support Assistant – WCPO 9 News

Location:

Cincinnati, OH

Job type:
Full‑time
• Seniority level:
Mid‑Senior
• Industry: Broadcast Media Production and Distribution

Join us to support a dynamic sales operations team, working directly with clients, account executives, and advertisers to ensure seamless advertising campaigns for local businesses.

• Assist the sales team with pre‑sales events, client appointments, and order entry.
• Facilitate and process sales presentations.
• Communicate with advertising agencies and clients regarding make‑goods, preemptions, under‑delivery, and daily contact.
• Generate client campaign reports and interpret results, providing key metrics and recommendations to support client retention.
• Liaise with sales, web production, marketing and analytics to plan and prioritize campaign execution.
• Generate and analyze sales reports, including rating delivery data weekly and adjusting advertising schedules.
• Identify and correct billing errors before month‑end; input billing adjustments promptly.
• Attend sales training and planning meetings.
• Arrange and distribute advertising materials and sales reports to proper locations.
• Provide excellent customer assistance.
• Assist AEs and clients with creative copy, make‑goods and changes.
• Send location information to clients and national reps.
• Produce sales pieces in coordination with National Rep, Firm and Research Director.
• Assist with inventory control and update the weekly rate card.
• Act as paid‑programming liaison with advertisers as necessary.
• Cross‑train on all sales and traffic software applications and sales support positions.
• Handle daily general clerical functions such as filing, answering phones, creating correspondence and calculating rates for customers.
• Perform other duties as assigned.

• High‑school diploma or equivalent (required).
• Generally 5+ years of experience in a related field (preferred).

• Strong customer‑service skills.
• Ability to read, analyze, and interpret sales demographics information and creative layouts.
• Proficiency in generating reports, business correspondence, and presentations.
• Strong communication skills; responsive to questions from managers, colleagues, and customers.
• Ability to calculate figures related to advertising rate packages.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Ability to learn new software such as ad order entry and CRM systems.
• Excellent organizational skills and ability to meet deadlines.
• Strong attention to detail.
• Team‑player mindset; able to work internally and externally.

Standard office environment.

As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law.

Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.