Vehicle Sales Administrator

Vehicle Sales Administrator

Mike Albert Fleet Solutions is looking for a Vehicle Sales Administrator to provide administrative support to the Remarketing Team by managing vehicle sales transactions and delivering exceptional customer service to clients, drivers, and third-party buyers. The role ensures accurate documentation, pricing, and compliance throughout the sales process.

• Receives and responds professionally and promptly to inquiries from both internal and external customers regarding vehicle sales.
• Serves as the primary contact for questions related to vehicle sales.
• Determines vehicle pricing based on current payoff and third party industry guidebooks.
• Communicates pricing and sale terms to requestors.
• Completes and receives proper documentation to facilitate the sale of the vehicle(s).
• Maintains sales status through company Client Relationship Management (CRM) tool.
• Ensures that proper funds are collected and deposited prior to completing title work.
• Ensures accuracy of all sales prior to turning the sale information over to accounting.
• Provides documentation and title to buyer at completion of sale process.
• Collaborates with other departments to address and resolve internal inquiries related to vehicle sales.

• Minimum two years in a customer service environment that includes answering client phone calls and responding to email inquiries.
• Prior experience in vehicle sales administration or customer service preferred.
• High school diploma or equivalent.
• Preference for some college.
• Strong organizational, written and verbal communication skills.
• Proficiency in CRM systems and Microsoft Office Suite.
• Ability to work both independently and collaboratively in a fast-paced environment.

Drug Free Employer

Entry level

Full-time

Sales and Business Development