Senior Customer Executive

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.

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Come join the largest baking company in the world and our family of 20,000 associates nationwide!

Top Reasons to Work at Bimbo Bakeries USA:

Salary Range: $116,200 – $162,700

Annual Bonus Eligibility

Comprehensive Benefits Package

Paid Time Off

401k & Company Match

Senior Customer Executive – Central Region (Cincinnati Based)

Position:
Senior Customer Executive – Retail Sales, Grocery Channel:

Central (TX, OH, IN, MI, IL, WI, MN, IA, OK, MO)

Remote (Cincinnati) within Central, United States.

BASIC PURPOSE/SCOPE:
The Customer Executive will represent and drive sales growth for the Grocery Channel, with a primary focus on In-Store Bakery (ISB) products at Major Retail Chains and Distributors within the Central region. This role centers on cultivating relationships and expanding distribution across key retailer accounts in collaboration with your direct report(s). Leveraging our world class portfolio of capabilities and products, broker partnerships and strategic planning, you will play a vital role in driving growth at both HQ and regional

levels.

ESSENTIAL DUTIES AND TASKS:

• Manage sales and profit responsibilities for In-Store Bakery (ISB) products within assigned accounts and channels.
• Build and maintain productive relationships with major Central Grocery Chains, Distributors, and broker organizations.
• Develop and present quarterly and annual business plans in collaboration with direct report(s) to maximize sales within accounts.
• Implement targeted strategies to enhance growth and distribution of In-Store Bakery (ISB) products.
• Provide leadership and direction across all assigned account activities, influencing both short- and long-term business decisions.
• Manage Direct Report(s)- Collaborate with, coach and lead direct reports that support your territory.
• Collaborate with general management and brokers to drive sales opportunities and coverage.
• Identify new business opportunities by leveraging data-driven insights and customer relationships.
• Partner with supply chain functions (bakeries, shipping, distribution, and customer service) to ensure seamless operations.
• Manage deductions by reconciling transactions, including write-offs, chargebacks, and payments.

RESPONSIBILITY AND TRAVEL REQUIREMENTS:

• 100% focus on Central Region Business.
• Travel to customer locations, HQs, and industry events as required for business growth.

POSITION REQUIREMENTS:

• BA/BS in Business, Marketing, or related field preferred but not required.
• Combination of education, training, and experience that demonstrates competencies in sales management, customer management, or category management.
• Minimum of 10 years of sales experience in retail sales, customer management, or equivalent roles.
• Proven experience managing accounts.
• Expertise in In-Store Bakery (ISB) operations, sales strategies, and customer dynamics.
• Excellent written, verbal, presentation, and negotiation skills.
• Strong project management and analytical skills, including financial reporting and P&L management.
• Excellence in Microsoft Office tools (Excel, PowerPoint, Word, Teams, SharePoint, Outlook).
• Ability and willingness to travel.

SPECIALIZED SKILLS AND KNOWLEDGE:

• Deep understanding of In-Store Bakery (ISB) processes, including sales and merchandising techniques.
• Ability to create and implement change in a fast-paced, evolving business environment.

The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.

Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.