Customer Sales Representative

Job Type: Full-Time

Valora Rise is a Cincinnati-based event sales and marketing company that helps brands connect with customers through event sales, brand activations, promotional events, trade shows, exhibitions, and B2B marketing campaigns.

Our approach combines genuine human interaction with sales strategy to generate qualified leads, strengthen customer relationships, and create measurable business results.

We are hiring a Customer Sales Representative to join our Cincinnati, Ohio team.

This role is ideal for a confident, personable individual who enjoys working with people and wants to develop their skills in customer service, sales, marketing, event marketing, customer engagement, and lead generation.

You will be an important point of contact for customers and prospects, representing client brands professionally and helping create positive experiences that can lead to long-term customer relationships.

• Provide professional and engaging customer service during events, promotional activities, and brand activations
• Communicate with customers, prospects, and members of the public in person
• Understand customer needs and provide accurate information
• Build positive customer relationships through genuine face-to-face interaction
• Support customer engagement and lead generation activities
• Identify and qualify potential customers and sales opportunities
• Assist with lead capture and CRM processes
• Support sales presentations, product demonstrations, and promotional activities where required
• Assist event teams at trade shows, exhibitions, pop-ups, and promotional events
• Support customer and prospect follow-up activities
• Work closely with sales and marketing teams to achieve campaign objectives
• Maintain a professional representation of Valora Rise and the brands we support

• Excellent verbal communication and interpersonal skills
• Friendly, confident, and professional approach
• Comfortable speaking with different types of customers and prospects
• Strong listening and problem-solving skills
• Ability to work effectively within a team
• Reliable, organized, and motivated
• Interest in customer service, sales, marketing, events, or business development
• Previous experience in customer service, retail, hospitality, sales, events, promotions, or marketing is advantageous but not required

This role offers hands-on experience in a fast-paced environment where customer service, sales, marketing, and live event experiences come together.

You'll develop valuable skills in customer engagement, communication, lead generation, prospect qualification, sales support, event marketing, and relationship building while working alongside a collaborative team.

If you're a people person who enjoys creating positive customer experiences and wants to develop a career in customer service, sales, marketing, or events, we want to hear from you.