Operator - Surveillance

Overview

Reporting to the Surveillance Supervisor, the Surveillance Officer protects assets and maintains the integrity of the company using clandestine surveillance operations. Full time, Grave Shift from 9:00pm - 5:00pm. May be required to work weekends and holidays.

• Routine surveillance of the gaming floor identifying potential problems, such as poor game protection, suspicious individuals, and acting as a support unit to other departments in relation to the protection of company assets.
• Attention to detail and sound observational skills for conducting reviews, writing and completing reports and logs that could be used as evidence in legal matters resulting from criminal charges against patrons or employees.
• Assist in the coordination and resolution of emergency situations.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company’s mission and values of communication, integrity, fun, respect, accountability, passion, and dedication.
• Performs all other related and compatible duties as assigned.

• Minimum of one (1) or more years of experience in a security-related field or gaming-related positions (cage, slot, table games or audit).
• Analytical, observational, organizational, interpersonal and communication skills.
• Knowledge of computer applications.
• Casino surveillance or related surveillance experience is an asset.

• Must be able to work overtime and/or change shifts on short notice.
• Must be able to use a computer and operate efficiently.
• Must be able to get along with co‑workers and work in a team environment.

• The casino environment is hectic, fast‑paced, crowded and noisy. May be exposed to casino‑related environmental factors including, but not limited to, second‑hand smoke, excessive noise and constant exposure to the general public.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.