Experienced Residential HVAC Technician

Overview

HVAC Technician Lead – Logan A/C & Heat Services, Cincinnati, OH

With both your hourly pay and commissions, your total yearly income can range from $63,000 to $140,000.

• Technician Development & Mentoring
  :
  Regularly monitor and support technician progress, offering coaching on customer service and revenue generation.
• Team Support
  :
  Weekly check-ins with each technician and collaboration with the Service Manager and Service Sales Leader in strategy meetings every Thursday.
• Training Leadership
  :
  Participate in field training cycles each Spring and Fall, with a focus on retaining and developing apprentices and newer team members.
• Team Culture and Retention
  :
  Promote a supportive, team-oriented environment, emphasizing trust, communication, and mutual respect.
• Leadership Meetings
  :
  Attend monthly service leadership meetings to discuss performance and strategic initiatives.
• Technical & Customer Support
  :
  Provide an additional line of support for customer issues and technical questions.
• Service Technician Duties
  :
  Perform all standard LSI service technician tasks, including tune-ups, troubleshooting, service repairs, and service-related sales.
• After-Hours Commitment
  :
  Be part of the on-call rotation for after-hours support.

• Develop as a team motivator and effective leader.
• Refine time management and productivity strategies.
• Establish structured processes for different service call types.
• Build technical proficiency in all products Logan Services offers.
• Serve as a mentor for less experienced technicians.

• Adaptability
  :
  Flexibility to adjust to new challenges and provide support where needed.
• Initiative
  :
  Resourcefulness to take action independently.
• Effective Communication
  :
  Clearly convey necessary information to teammates, customers, and leadership.
• Customer Focus
  :
  Dedication to exceeding customer expectations and fostering positive interactions.
• Leadership
  :
  Strong ability to inspire and guide team members toward shared goals.
• Positive Attitude
  :
  Consistently demonstrates a collaborative, can-do approach.

• Experience
  : 3+ years in residential HVAC service.
• Track Record
  :
  Proven success in service dollar and sales generation.
• Technical Aptitude
  :
  Advanced understanding of HVAC systems and principles.
• Certifications
  : EPA certification required.
• Communication Skills
  :
  Strong written, verbal, and interpersonal skills.

• Ability to stand, walk, bend, crouch, and drive for extended periods.
• Must be able to work in varying environmental conditions and safely handle hazardous materials.

• Work for a highly reputable company with a long history of excellence in the HVAC industry.
• Rest assured, our company is free from the influence of private equity, so you’ll be joining a team that values its employees and their contribution.
• Voted best place to work in Dayton, with a supportive, family-oriented work environment.
• Opportunities for career advancement.
• Competitive salary and benefits package.

Exposure to extreme weather, including snow, rain, and heat. Safety measures and equipment will be provided.

Join us to make a difference in our Service Team by leading with purpose and fostering a culture that values teamwork, development, and exceptional customer service!

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