Resource Navigator: Social Services Hotline & Referrals
Listed on 2026-10-10
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Social Work
Family Advocacy & Support Services, Community Health, Community Support Services
United Way Worldwide seeks a 211 Resource Navigator to answer inbound calls and provide resource information to residents. The role involves data collection, needs assessment, and referrals within a partner network, with a focus on compassionate, professional service.
Responsibilities include screening for programs, advocacy, and ensuring follow-up on referrals, with occasional community events to raise awareness across counties. Calls are recorded for quality and training.
We are looking to fill the Resource Navigator:
Social Services Hotline & Referrals position at United Way Worldwide in Cincinnati, OH, United States.
The position is based in Cincinnati, OH, United States.
This opportunity is part of our work in Sales.
The advertised compensation is 26.000 - 36.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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