Resident Advisor - Housing

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LOGAN TOWERS Full Time Support Services 1817 LOGAN STREET, Cincinnati, OH, US

Salary Range: $17.20 To $20.00 Hourly

Make a meaningful difference in the lives of veterans by helping create a safe, supportive, and respectful residential environment where residents can focus on stability, personal growth, and their next chapter in life.

The Resident Advisor – Veteran Housing plays an important role in the day-to-day operation of the residential program by promoting safety and security, encouraging positive decision-making, monitoring resident activities, and ensuring program guidelines are followed. This position is ideal for someone who is dependable, compassionate, observant, and committed to serving those who have served our country.

• Create a Safe and Supportive Environment: Monitor resident activities to ensure program guidelines are followed and residents receive appropriate support and supervision.
• Maintain Facility Safety and Security: Conduct routine rounds of buildings and grounds to identify safety concerns, maintain security, and support effective facility operations.
• Encourage Positive Decision-Making: Build respectful, professional relationships with residents and peers while encouraging responsible choices, accountability, and adherence to program expectations.
• Provide Ongoing Resident Oversight: Monitor resident activity and movement, remain alert to changes in behavior, and communicate concerns to appropriate team members.
• Maintain Accurate Documentation: Complete timely, thorough, and accurate records using designated software and established documentation procedures.
• Respond to Emergencies and Incidents: Use sound judgment, de-escalation, conflict resolution, and crisis management techniques to respond appropriately to challenging situations.
• Support Resident Intake: Perform routine, non-clinical intake responsibilities as needed to help ensure a smooth and organized admission process.
• Assist with Transportation: Operate a program vehicle to transport residents when required and authorized.
• Support Program Operations: Collaborate with colleagues, follow established policies and procedures, and complete other duties as assigned to support the overall success of the program.

• Strong verbal and written communication skills, including the ability to communicate respectfully with residents, coworkers, and other stakeholders.
• Sound judgment, problem-solving skills, and the ability to manage multiple responsibilities in a residential setting.
• Basic conflict resolution, de-escalation, and crisis management skills, with the ability to remain calm and professional under pressure.
• Basic computer proficiency and the ability to use designated software for documentation and record keeping.
• Strong observation skills, reliability, and attention to detail.
• Ability to maintain appropriate professional boundaries, follow program protocols, and handle sensitive information responsibly.
• Ability to drive a program vehicle when required by the position.

• High school diploma or equivalent.
• Zero to two years of relevant experience.
• A commitment to maintaining a safe, respectful, and supportive environment for veterans.
• Willingness to learn program procedures, follow established guidelines, and work collaboratively as part of a team.

This position requires active engagement in a residential setting and the ability to perform routine monitoring, facility rounds, resident support, documentation, and other assigned duties.

Positio…