ServiceNow Developer

Our corporate activities are growing rapidly, and we are currently seeking a full-time, office based Service Now Developer to join our Information Technology team.

We are seeking a highly skilled and motivated individual to join our team as a Service Now Developer. In this role, you will be responsible for developing, configuring, and maintaining solutions within the Service Now platform to meet business needs. Additionally, you will play a key role in analyzing business requirements, designing solutions, and providing support to ensure the effective utilization of the platform.

• Design, develop, and implement solutions within the Service Now platform.
• Customize Service Now applications to meet business requirements.
• Develop and maintain integrations with other systems and applications.
• Write clean, efficient, and maintainable code following best practices.
• Work closely with business users to understand their needs and pain points.
• Collaborate with stakeholders to gather and analyze business requirements.
• Translate business requirements into technical specifications and solution designs.
• Identify opportunities to improve processes and streamline workflows using Service Now.
• Conduct impact analysis and risk assessment for proposed changes.
• Provide ongoing support and maintenance for the Service Now platform.
• Troubleshoot issues, investigate root causes, and implement solutions.
• Monitor platform performance and ensure high availability and reliability.
• Collaborate with cross-functional teams to resolve technical issues and implement enhancements.

• Bachelor's degree or higher in Computer Science.
• Preferred experience in one or more of the following:
  JavaScript, REST APIs, C#, Service Now, git, Azure Dev Ops.
• Proven experience as a Service Now Developer, Systems Analyst.
• Strong proficiency in Service Now platform development, including Scripting, Workflows, UI Policies, and Integrations.
• Experience with Service Now modules such as Incident Management, Change Management, and CMDB.
• Solid understanding of ITIL processes and best practices.
• Excellent analytical and problem-solving skills.
• Excellent computer skills.
• Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels.
• Ability to work independently and collaboratively in a fast-paced environment.
• Service Now certification(s) preferred.

#LI-Hybrid

Medpace is a full-service clinical contract research organization (CRO) providing phase l-lV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through the advancement of clinical research. We leverage in-country regulatory and therapeutic expertise across all major therapeutic areas including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti-viral and anti-infective.

Headquartered in Cincinnati, Ohio, we employ more than 6,500 people across 40+ countries.

When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.

• Work alongside physicians, scientists, and industry-leading experts committed to advancing the global development of medical therapeutics through clinical research excellence

• Contribute to an interactive team environment that empowers decision making, creative thinking, and continuous learning through open communication and mutual trust.
• Leadership throughout Medpace is both accessible and approachable

• Office based environment with on-site mentors
• Defined career paths with clear advancement opportunities
• Industry renowned onboarding and training programs designed to accelerate professional development
• Ongoing training and continuous learning opportunities throughout your career
• An environment that encourages employees to influence change, contribute ideas, and grow quickly

• Competitive compensation programs that recognize and reward performance
• Comprehensive health, wellness, retirement, and PTO benefits
• Office based culture with occasional WFH that provides flexibility for eligible positions after training
• Company-sponsored social events and intramural…