Flight Line Operations Specialist

The Flight Line Operations Specialist is a highly active, hands-on role responsible for the safe, efficient, and professional operation of the flight line and related facility support activities. The role serves as a primary point of coordination for daily ground handling needs and performs all facets of flight-line support, including aircraft towing and positioning, fueling, aircraft and supply stocking, ground support equipment operation, ramp and hangar upkeep, and general facility assistance.

This position requires frequent driving and equipment operation, prolonged standing and walking, repeated lifting and carrying, pushing and pulling, bending, reaching, and working both indoors and outdoors in varying weather conditions. This role reports to the Manager of Hangar Operations and works closely with pilots, maintenance personnel, and other team members to support daily aircraft and facility operations.

Position Requirements

• Provide professional, responsive support to pilots, crew members, passengers, vendors, and internal team members during flight-line operations.
• Marshal, position, park, stage, and secure aircraft as required and direct aircraft and vehicle movement on the ramp, in hangars, and around company facilities.
• Safely operate aircraft tugs, company vehicles, fuel trucks or fueling equipment, carts, and other ground support equipment.
• Connect and disconnect tow bars and related towing equipment and assist with aircraft arrivals, departures, hangar movements, and repositioning.
• Fuel aircraft in accordance with company procedures, safety requirements, and applicable operational standards.
• Handle fuel hoses, nozzles, grounding equipment, ladders, and related fueling supplies and promptly report spills, leaks, contamination concerns, or unsafe conditions.
• Stock aircraft with company-approved supplies, beverages, consumables, and other materials needed for flight operations.
• Receive, organize, move, lift, carry, and replenish aircraft, flight-line, hangar, and facility supplies and inventory.
• Monitor supply levels and coordinate or communicate restocking needs to appropriate team members.
• Maintain clean, organized, and safe ramp, hangar, fueling, storage, and facility areas, keeping work spaces free of debris and unnecessary clutter.
• Assist with general cleaning of aircraft, equipment, hangars, and work areas as needed or requested.
• Perform routine checks of ground support equipment and facility areas; document or communicate findings and report equipment damage, maintenance needs, or safety concerns.
• Assist with general facility support, including moving equipment or furniture, receiving deliveries, setup and cleanup, basic grounds or janitorial support, and other operational needs.
• Assist crews and passengers with baggage, cargo, supplies, boarding/deplaning support, or ground transportation when needed.
• Follow airport authority rules, ramp procedures, security requirements, company safety procedures, and required personal protective equipment practices.
• Initiate or assist with emergency response procedures when required and immediately report incidents, injuries, spills, equipment damage, or unsafe conditions through appropriate company channels.
• Participate in required company, safety, fueling, equipment, and aviation ground-support training.
• Coordinate daily flight-line activities and help ensure assigned ground-support tasks are completed safely and in a timely manner.
• Provide general facilities and grounds maintenance support (i.e., landscaping, lawn care, and upkeep of outdoor areas) to maintain a clean, safe, and professional appearance of company property.
• Other duties as assigned based on operational and facility needs.

• High school diploma or equivalent required.
• Previous aviation, FBO, line service, aircraft towing, fueling, ground handling, facility, or customer service experience preferred.
• Previous experience operating vehicles, aircraft tugs, fuel equipment, or other ground support equipment preferred.
• Ability to comprehend and perform basic math calculations and follow written procedures with minimal errors.
• Basic computer skills, including familiarity with Microsoft Office applications, preferred.

• Must possess and maintain a valid state driver’s license and be able to safely operate company vehicles and ground support equipment.
• Strong working knowledge of, or ability to learn, flight-line operations, aircraft ground…