Practice Support Coordinator

Are you highly organised, great with people, and confident juggling multiple priorities in a fast‑paced environment?

We're looking for a Practice Support Coordinator to join our Portman Dentex team and help ensure our dental practices receive first‑class support.

This is a key role at the heart of our operations.

You'll be the go‑to person for coordinating maintenance, repairs, and compliance visits-making sure everything is scheduled smoothly and communicated clearly to both clients and contractors.

If you're someone who loves coordinating the moving parts, enjoys helping people, and thrives in a busy, team‑focused environment, we'd love to hear from you.

• Coordinating and booking appointments for engineers and contractors across multiple dental practices
• Clearly explaining the purpose and scope of works when arranging visits
• Acting as a friendly, professional point of contact for clients, contractors, and internal teams
• Working closely with dental practice staff to understand their needs and minimise disruption
• Keeping accurate records, schedules, and documentation
• Managing a varied workload, balancing priorities and deadlines
• Staying calm under pressure and resolving urgent issues when they arise
• Keeping everyone informed of changes, delays, or updates

• Experience in facilities management, property services, or a similar coordination role (desirable)
• Fantastic organisational and time‑management skills
• Excellent verbal and written communication
• Confidence building relationships with clients, engineers, and colleagues
• The ability to explain technical or operational tasks in a clear, client‑friendly way
• Strong multitasking and prioritisation skills

• Client‑focused with a strong understanding of great service
• Proactive, adaptable, and always one step ahead
• Comfortable working with multiple stakeholders at different levels

• Salary: £25,397
• 4% bonus, subject to achievement of targets
• 25 days annual leave and Bank Holidays
• Group personal pension scheme of matched contributions between 5% and 6%
• Health Cash Plan & Life assurance
• Discounts, vouchers, and financial aid programs
• Funded Training Sponsorship Scheme

Proud member of the Disability Confident employer scheme

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