Compliance And Assurance Administrator

Compliance and Assurance Administrator – Cirencester – Permanent – Up to £27,000

Compliance and Assurance Administrator required by industry leading company, based near Cirencester. We are seeking a detail-oriented and analytical individual with strong Excel skills, an interest in data and management information reporting, and a natural aptitude for problem solving. The successful Compliance and Assurance Administrator will enjoy working with data, identifying trends, and supporting informed business decision-making while delivering high-quality administrative support across a range of quality assurance activities.

• Producing regular management information (MI) reports, including data analysis, trend identification, and reporting insights.
• Supporting the administration of the complaints process, ensuring accurate record keeping and timely follow-up.
• Assisting with the monitoring of customer cases and operational risk events.
• Administration of the Quality Assurance Framework and maintaining associated records and documentation.
• Coordinating training activities and maintaining accurate training records.
• Providing general administrative support to the Operations Assurance team as required.
• Contributing to the production and maintenance of internal communications, publications, and reporting materials.

• Previous experience in a similar administrative, operational, compliance, quality assurance, or equivalent support role, or transferable experience from a related environment.
• Experience working effectively within a team environment.
• Strong verbal and written communication skills, with the ability to communicate confidently with people at all levels.
• Excellent organisational skills and a methodical approach to work.
• High levels of accuracy and attention to detail.
• Ability to remain calm and effective when working to deadlines and under pressure.
• Proficient in Microsoft Office applications, including Excel, Word, PowerPoint.
• An interest in data analysis and management information reporting.

• Enhanced Pension
• Additional leave for charity work
• Hybrid working opportunity