Training Coordinator

Location: Ampney Crucis

We are recruiting for a Training Coordinator to join a growing organisation at its Head Office in Bedale, North Yorkshire. This varied role combines client relationship management, training coordination and administration. You will manage a portfolio of clients, understand their training requirements and coordinate high-quality training solutions. Working closely with clients, trainers and awarding organisations, you will ensure training is delivered efficiently while identifying opportunities to improve services and support business growth.

Key Responsibilities:

· Manage allocated client accounts, acting as the main point of contact for training enquiries and ongoing support
· Build and maintain relationships with clients, instructors, assessors, awarding organisations and other stakeholders
· Identify and coordinate training solutions that meet client requirements
· Manage training bookings, scheduling and administration, ensuring accuracy and compliance
· Maintain accurate records and documentation across company systems
· Communicate professionally, providing clear information and updates to clients and colleagues
· Identify opportunities to promote services and support business development
· Resolve issues and contribute to continuous improvement and high service standards Key

Skills & Experience:

· Previous experience in a Training Coordinator, Training Administrator, Learning & Development or similar client-focused role
· Experience coordinating training programmes or qualifications within a compliance-driven environment would be desirable
· Business Administration, Customer Service or Learning & Development qualifications would be advantageous
· Strong organisational, administrative and coordination skills
· Ability to manage multiple tasks and meet deadlines
· Experience in customer service, account management or client relationships
· Proficient in Microsoft 365, particularly SharePoint If this role is of interest, please click apply or contact Katie Kendall in the Northallerton office for further information.