Customer Account Coordinator

We here at Siamo are thrilled to be partnered with a market leader known for its innovation and reliability.
We are looking for an organised and detail-oriented individual who takes pride in their work and always strives to deliver a high standard.

This role acts as a link between a variety of departments, therefore, strong communication skills and the ability to multitask effectively are essential.

You will be a key point of contact for customers, managing their requirements and coordinating service visits and schedules accordingly.

This varied role offers plenty of responsibility and will allow the right individual to gain independence and autonomy in managing their workload while developing valuable skills and experience.

What the client can offer:

• Flexible start and finish times, allowing up to two half-day flex periods per month
• Discretionary annual bonus scheme
• Opportunity for Christmas shut down
• 20 days holiday + 8 bank holidays
• Company Pension
• Paid Sick leave after 1 years service
• Free On-Site Parking
• Free tea & coffee
• Life Assurance

This Customer Account Coordinator role will have the following responsibilities:

• Organise and allocate workloads for service engineers accordingly
• Book all maintenance visits
• Log all customer interactions on the CRM system...