Customer Account Coordinator

Job in Cirencester, Gloucestershire, GL7, England, UK

Listing for: Siamo Group

Part Time position
Listed on 2026-08-15

Job specializations:

Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep, Customer Success Management

At Siamo, we are proud to partner with a market-leading company known for its innovation and reliability.

We are looking for an organised and detail-oriented individual with excellent communication skills to join our team.

In this role, you'll be the key point of contact for customers, coordinating service visits, managing schedules, and working closely with multiple departments to ensure a high level of service.

This is a varied role offering responsibility, independence, and the opportunity to develop valuable skills within a supportive team.

What the client can offer:

Flexible start and finish times, allowing up to two half-day flex periods per month
Discretionary annual bonus scheme
Opportunity for Christmas shut down
20 days holiday + 8 bank holidays
Company Pension
Paid Sick leave after 1 years service
Free On-Site Parking
Free tea & coffee
Life Assurance

This Customer Account Coordinator role will have the following responsibilities:

Organise and allocate workloads for service engineers accordingly
Book all maintenance visits
Log all customer interactions on the CRM system
Manage customer requests and respond via email or telephone
Schedule maintenance visits for due or overdue work
Manage engineer holiday requests and plan workloads around...

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