Credit Control

Credit Control (Immediate start) | Tetbury | Interim role 3 months (possibly longer) | Part time hours up to 20 no specific hours required

The Company

My client is in the service sector.

The role

Credit Controller to support the company.

Key responsibilities

• Proactive Debt Collection:
  Actively phoning customers to secure payment dates and chase outstanding invoices.
• Query Investigation:
  Resolving disputes that delay payment, such as pricing errors, collection issues, or paperwork queries.
• Customer Relationships:
  Building rapport with clients to encourage timely payments and smooth over account irregularities.

Key Skills Required

• Professional Telephone Manner:
  Confidence and clarity when handling potentially difficult conversations.
• Resilience:
  The ability to remain calm and patient when dealing with pushback or stressed customers.
• Attention to Detail:
  Spotting small errors on invoices that could be used as a reason to delay payment.

For further information, please contact Rhian Mountjoy.

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