Medical Receptionist

Overview

We are seeking a dedicated and professional Medical Receptionist to join our healthcare team working across both sites. Upper Thames Medical Group sites are:
The Park Surgery
- Cirencester. The ideal candidate will be the first point of contact for patients, providing exceptional service and support in a busy medical environment. This role requires strong administrative and office skills, as well as the ability to manage multiple tasks efficiently while maintaining a welcoming atmosphere. If you are passionate about contributing to a positive patient experience and possess the necessary skills, we encourage you to apply for this rewarding position as a Medical Receptionist.

Job Types: Full-time, Part-time, Permanent

• Greet patients warmly and assist them with the check-in process.
• Manage appointment scheduling and confirmations, ensuring an organised calendar for healthcare providers.
• Answer phone calls promptly, addressing patient inquiries and directing calls to appropriate personnel.
• Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.
• Process patient registrations and insurance information efficiently.
• Handle billing inquiries and assist with payment processing as required.
• Collaborate with medical staff to ensure smooth operations within the practice.
• Keep the reception area tidy and organised, creating a pleasant environment for patients.

• Company pension
• Free parking
• On-site parking
• Working within a small team over two sites

• Previous experience in a medical or healthcare setting is preferred but not essential.
• Strong administrative skills with proficiency in office software applications.
• Excellent communication skills, both verbal and written, with a friendly demeanour.
• Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
• A commitment to providing outstanding customer service to patients and their families.
• Familiarity with medical terminology is an advantage but not mandatory.