Customer Team Leader

Customer Team Leader

Location:

High Street South Cerney, Cirencester, GL7 5UG

Company:
Co‑op

Pay: £14.48 per hour

Contract:

Permanent, part‑time (18 hours per week)

Working pattern: A mix of opening, closing, and mid‑day shifts, including at least 2 evening shifts and 1 weekend shift (Friday after 6pm, any Saturday shift, or Sunday). Availability will be discussed at interview.

Colleague member discount: 30% in store

We accept applications without a CV. You must be aged 18+ to authorize age‑related sales.

• Own the day‑to‑day running of the store by leading the team on your shift
• Motivate, coach, and support your team to deliver great service and efficient operations
• Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
• Support store performance through merchandising, stock accuracy, and HR processes
• Champion Co‑op through community engagement and membership growth

• Passion for people and leadership
• The ability to work flexibly and lead by example
• Skills in retail, merchandising, or team management (experience not essential)

At Co‑op, we’re owned by our members. Joining us means you’re part of a movement that puts people and communities first, and we provide a supportive environment where you can thrive.

• Full training and career development resources
• 30% discount on Co‑op products in store
• Flexible access to pay as you earn it
• Up to 10% pension contributions
• 36 days of holiday (pro‑ratio, including bank holidays)
• 24/7 access to GP appointments and colleague support programme
• Market‑leading policies to help you through life's big moments

We build diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and flexible work arrangements. We are proud members of the Disability Confident Scheme and offer interview support for disabled candidates who meet the minimum criteria for a job.

02‑06‑2026