Designer, Digital Media ​/ Production

Job Posting Location

Claremont, CA

Experience Designer

Thank you for your interest in the Rick and Susan Sontag Center for Collaborative Creativity (the Hive). The Hive is an interdisciplinary, intercollegiate creativity and innovation center for students at all seven Claremont Colleges. Its work focuses on cultivating creative capacity, collaborative skills, and enhancing the educational experience of diverse students. We especially welcome applications from candidates belonging to groups that have been historically underrepresented in higher education, including women, racial and ethnic minorities, LGBTQIA people, and people with disabilities.

Located near Los Angeles, California, Pomona College is widely regarded as one of the nation's premier liberal arts colleges. Established in 1887, it is known for small classes, a challenging curriculum, close relationships between students and faculty, and a range of student research and leadership opportunities. Pomona is a member of The Claremont Colleges.

The Experience Designer is an entry‑level position at the Hive who works to inspire creative confidence and enhance the creative capacity of students, faculty, staff, and visitors across The Claremont Colleges. Working directly with full‑time staff of the Hive, the Experience Designer supports the management and maintenance of the Hive space and operations, mentors junior student staff, designs and executes programming events, contributes to a culture of creativity and design, creates a welcoming and inclusive atmosphere for all guests, and promotes the Hive’s mission to the community.

• Genuine desire to support and welcome diverse populations at the Hive with patience, good judgment, hospitality, empathy, and helpfulness
• An understanding and interest in design thinking and human‑centered design
• Ability to function as a self‑starter
• A team/collaborative mindset
• Reliability and commitment to following through on responsibilities
• Clear communicator with a strong attention to detail
• Desire for learning new skills
• Tolerance for ambiguity and complex situations that are often fluid

• AN INCLUSIVE ATMOSPHERE
  :
  Welcoming students, faculty, staff, and visitors to the Hive, including conducting tours, and sharing information about resources and programs.
• RELATIONSHIPS + COMMUNITY‑BUILDING
  :
  Developing relationships and collaborating with students, faculty, and staff of the 7
  
  Cs to create new opportunities and programs and connect communities.
• STUDENT STAFF SUPERVISION
  :
  Create a bridge between student staff and senior staff to deliver a meaningful user experience and meet Hive goals. This includes effective mentoring and management of student employees; establishing and communicating clear expectations; coaching student staff on tasks, projects, schedules, and timekeeping.
• INSTRUCTOR SUPPORT
  :
  Assisting instructors of courses and workshops sponsored by the Hive, including workshop design, technology support, space set‑up, and course materials.
• SPACE MANAGEMENT
  :
  Monitor, maintain, and improve Hive spaces including assessing equipment needs, supplies, and developing procedures and processes for effective operation.
• PROJECT MANAGEMENT
  :
  Design, lead, and execute workload for both collaborative and independent projects, including managing timelines, budgets, delegation, and task prioritization.
• FACILITATION
  :
  Facilitating activities and select workshops, which may include students, faculty, staff, and community members.
• COMMUNICATION
  :
  Effective and timely communication internally and externally, both in person and digitally.

The Hive employs 3 Experience Designers who cover a variety of responsibility areas. This year we seek a candidate who can take ownership of the following.

• Co‑leading the development of the program of events each semester with Hive staff and event facilitators, including program curation, managing communications with partners, and logistical coordination.
• Designing and creating digital and physical programming calendar and event…