Director, Technology

Position: Director, Advancement Technology

Fast Facts

Pomona College is seeking a Director of Advancement Technology to lead strategic technology initiatives supporting fundraising and donor relations within a collaborative environment. The position requires oversight of technology ecosystems and system administration while fostering user engagement and data integrity.

Responsibilities

Key responsibilities include leading the Advancement technology environment, overseeing system administration and user support, managing project implementations, and fostering user adoption through training and documentation.

Skills

Strong skills in project management, business analysis, technical communications, experience with Salesforce and related technologies, as well as effective interpersonal skills and leadership abilities are required.

Qualifications

A Bachelor’s degree is required, preferably in IT systems management, and a Master’s degree along with relevant certifications such as PMP or Salesforce are preferred. Three years of relevant experience is needed, particularly in higher education advancement systems.

Location

This position is located in Claremont, California, and may involve some travel.

Compensation

$122,573 – $125,000 / Annually

ABOUT POMONA COLLEGE

Located near Los Angeles, California, Pomona College is widely regarded as one of the nation’s premier liberal arts colleges. Established in 1887, Pomona College is known for small classes, a challenging curriculum, close relationships between students and faculty, and a range of student research and leadership opportunities. Pomona is a member of The Claremont Colleges.

JOB PURPOSE

The Director of Advancement Technology serves as a strategic and mission-centric technology partner to Advancement, guiding the design, implementation, and stewardship of systems that support fundraising, engagement, and donor relations. The role operates in a highly collaborative and relationship-driven environment, requiring a leader who works effectively across teams, builds trust with users and stakeholders, and champions scalable and sustainable solutions and shared services that strengthen operational effectiveness, user experience, and data integrity.

The Director proactively ensures that the Advancement technology ecosystem remains reliable, scalable, and aligned with divisional goals, while fostering a culture of service, continuous learning, and accountability.

ESSENTIAL FUNCTIONS

Reporting to the Executive Director of Advancement Services, the Director works independently and collaboratively to design, build, and technology-based solutions and shared services. The Director proactively performs the following essential duties and responsibilities:

Technology Ecosystem Leadership

• Provide strategic leadership for the Advancement technology environment, ensuring Salesforce, Marketing Cloud, OnBase, Gearset, Own Data and integrated platforms operate reliably and support Advancement’s operational goals.
• Evaluate emerging technologies and vendor enhancements for alignment with divisional strategy, data integrity standards, and long-term scalability.
• Maintain an inventory of Advancement technologies and monitor contract terms and budgetary impacts.

Release, Deployment, and Quality Assurance Governance

• Oversee release management for all Advancement systems, including impact assessment, coordination of user acceptance testing, and communication of changes to stakeholders.
• Manage deployment and change control processes using Gearset or similar tools, ensuring all updates follow structured QA practices and are documented for reproducibility.
• Maintain a sustainable sandbox, regression testing, and data integrity strategy across systems.

System Administration, Configuration, and User Support

• Administer, configure, and document Advancement systems, including data structures, workflows, integrations, permissions, and authentication.
• Monitor system performance and coordinate issue resolution with vendors and campus ITS.
• Provide user support and troubleshoot complex system issues, ensuring timely and accurate resolution.
• Oversee technology onboarding and offboarding processes, ensuring appropriate system access, documentation, and training…