Senior Business Account Executive , SMB

Overview

Senior Business Account Executive 3, SMB — Comcast

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. If you share our passion for teamwork and a goal to lead the future in media and technology, consider joining Comcast.

Sell Comcast Internet, Data, Video and Voice services to small and mid-size businesses, focusing mainly on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities. Create and deliver face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promote the sale of bundled products to ensure the optimal solution for the customer. Sell with the goal of exceeding departmental financial and unit targets.

Stay abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.

• Territory development including local business partnerships and organizational affiliations, and enhancing Comcast positioning and brand locally.
• Maintaining quality sales records and preparation of sales and activity reports as required.
• Responsible for customer satisfaction and supporting a positive impression of the Comcast Experience.
• New acquisition sales of Comcast Commercial Internet, Video and Voice services to small and mid-size businesses.
• Generation of new leads through prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
• Focus on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities.
• Identify improvement areas through a consultative process to enhance prospects’ ability to communicate.
• Effectively manage a territory with high activity and a comprehensive business plan.
• Team with technical, customer service and related support staff to ensure end-to-end sales and satisfaction and drive new revenue growth.
• Maintain a pipeline of qualified prospects yielding production levels of monthly quota performance and above.
• Remain knowledgeable of Comcast products and services to facilitate sales efforts.
• Achieve and exceed assigned sales and business quality objectives.
• Adherence to all company standards and business professionalism.
• Punctual, regular and consistent attendance.
• Other duties and responsibilities as assigned.

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience and put customers first, with seamless digital options at every touchpoint.
• Know your stuff — be enthusiastic learners and advocates of our technology, products and services.
• Win as a team by collaborating and being open to new ideas.
• Be an active part of the Net Promoter System by engaging with customers and opportunities to improve.
• Drive results and growth.
• Respect and promote inclusion and diversity.
• Do what's right for customers, investors and communities.

This information indicates the general nature and level of work performed by employees in this role and is not designed to be an exhaustive list of duties, responsibilities and qualifications.

• Education:
  
  Bachelor's Degree
• Relevant
  
  Work Experience:
  
  5-7 Years

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time

• Industries: IT Services and IT Consulting, Technology, Information and Internet, Telecommunications