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Ag customer service & sales

Job in Claremore, Rogers County, Oklahoma, 74018, USA
Listing for: Stillwater Milling Company
Full Time position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Sales
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • Answer incoming calls, emails, and inquiries from farmers, ranchers, feed dealers, and other customers regarding product availability, pricing, and orders
  • Process customer orders for various feed products including livestock feed, poultry feed, specialty mixes, and nutritional supplements
  • Provide product information and recommendations based on customer needs, animal types, and feeding programs
  • Schedule and coordinate feed deliveries with the warehouse and logistics team
  • Handle customer complaints and resolve issues related to orders, deliveries, product quality, or billing
  • Maintain accurate records of customer interactions, orders, and special requests in the database or order management system
  • Communicate with production and inventory teams about product availability and backorders
  • Generate quotes and invoices for customers
  • Coordinate with sales representatives regarding customer accounts and special pricing arrangements
  • Provide information about feed formulations, ingredients, and nutritional specifications when requested
  • Process returns or exchanges according to company policy
  • Monitor delivery schedules and proactively communicate any delays to affected customers
  • Assist walk-in customers at the facility counter with product selection and purchases
  • Maintain knowledge of seasonal demands and help manage customer expectations during peak times
  • Provide information about fertilizer formulations, ingredients, and nutritional specifications when requested
Qualifications
  • Bachelors degree in agribusiness preferred but not required, 3 plus years of agriculture experience is required.
  • must be available to work Saturdays
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