Rental Service Officer​/Vehicle Service Agent

Position: Rental Service Officer / Vehicle Service Agent
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** Rental Service Officer / Vehicle Service Agent
** locations

Cannon    time type Tempo parcial    posted on Publicado hoje    job requisition idJR
104513    
******** Job Description
**** We are currently seeking a sales motivated and customer-oriented
** Sales & Customer Service Officer
** to join our Tingalpa team on a casual basis!
* A competitive hourly rate + casual loading + generous, uncapped incentive scheme
* Opportunity to maximise your income based on your exceptional performance with our incentive program
* Ongoing training and development
* Access to same-day pay via our financial wellbeing provider
* Employee Referral Program - earn $$ when you successfully refer a candidate
* Company uniform provided
* Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more!
* Access to an international brand with opportunities to work nationally and globally
* Mental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App - the #1 app for mental fitness
* Great culture, working with an energetic, supportive and high performing team
** Some of the key responsibilities include:
*** Greet customers and assist them in renting vehicles as based on their preferences and needs
* Process rental agreements accurately and efficiently
* Address customer inquires and concerns promptly and professionally
* Inspect vehicles before and after rental periods, noting any damages
* Achieve or exceed sales targets
* Maintain knowledge of current promotions, services, and products to assist with sales efforts
* Build strong customer relationships to encourage repeat business and referrals
* Detailing and cleaning vehicles to business quality standards
* Refuel and transport vehicles  
** To be considered, you should possess:
*** Previous experience in sales, customer service or retail
* Car rental experience is highly desirable
* Strong communication skills and ability to interact with customers
* Computer literacy skills required
* Ability to work efficiently in a fast-paced, high-pressure environment
* Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
* Valid Australian driver's license with a clean driving record
* Current and ongoing Australian work rights
* A positive can do attitude!
** Europcar Mobility Group
** Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.  *“We help to change the way you move”
* is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations:
Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at:  Europcar Mobility Group is a global mobility services provider with a leading position in Europe. In the coming years, the Group's ambition is to become a leader in sustainable mobility services, driven by data, technology and people.  Europcar Mobility Group offers to individuals and businesses a wide range of car and van rental…