Qualification Manager, Packaging Qualification Lab, L'Oréal Operations

Life is too short for a boring career, so build an extraordinary one with us. We believe your career should spark the same thrill and curiosity as your personal interests. Creativity drives everything we do, turning ideas into meaningful impact. With opportunities across brands, markets, and divisions, your growth knows no boundaries.

Join us at L’Oréal, the world's #1 beauty company present in over 150 markets. For over a century, we have been transforming; fueled by data, tech, innovation, and science. Together, we tackle big challenges while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.

At L'Oréal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L’Oréal divisions. We are consumer-oriented, and we act responsibly all along the value chain.

The Packaging Qualification labs team is a dynamic, collaborative, professional group that is part of the packaging team. Our mission is to ensure the quality of packaging conception, supplier capability, and consumer experience through risk assessment, testing, and technical expertise. We perform testing in our packaging labs on new launches, formula renovations, and packaging changes to support the business.

We are seeking a Qualification Manager to validate packaging for new launches, formula renovations, and packaging changes based in our Clark, New Jersey Operations Hub for the US.

This role conducts key tasks to validate packaging for new launches, formula renovations, and packaging changes

• Reviews pre-specifications, defines comprehensive test plans, and manages Test Requests (TRs) in GECO while validating testing results across key criteria (e.g., CDC compatibility, helicoidal retention, and decoration adherence vs. metallization).
• Navigates to resolve conflicts, present solutions effectively and become a model to others.
• Manage proactive communication and technical exchanges with external suppliers, conducting packaging audits and driving collaborative upskilling initiatives to ensure quality standards and supplier capability.
• Independently manages quality and sustainable projects while respecting the L’Oreal Quality Conception Process, makes decisions and develops via training/coaching other technical peers
• Increases their sphere of influence within their project/category.
• Drives technical expertise within the team by spearheading upskilling programs, standardizing laboratory processes, and clearly demonstrating the team's added value through impactful results and operational excellence.
• Performs risk analysis based on previous testing, knowledge, and experience and makes recommendations to stakeholders (packaging and development). Uses risk assessment tools to analyze worldwide data.
• Performs hands on lab work including filling, evaluation, and/or packaging test methods such as drop test, decoration testing, sun testing, etc
• Manages project timeline and multiple priorities. Collaborates with stakeholders to prioritize testing and support project timing.
• Adheres to established quality processes and proactively sets clear expectations for all cross-functional partners and stakeholders to ensure seamless collaboration, alignment, and project efficiency.
• Communicates testing results, alerts, and proposes solutions in order to support business priorities and consumer experience
• Leads transversal projects as defined in order to improve lab efficiency, simplification,…