Manager, Account Supply Chain, L'Oreal Dermatological Beauty, L'Oreal Operations

Job Title: Manager, Account Supply Chain, LDB

Location: Clark, New Jersey

Reports To: LDB Customer Supply Chain Director
-Drug/E-Commerce/Specialty

For more than a century, L'Oreal has devoted its energy, innovation, and scientific excellence solely to one business:
Beauty. Our goal is to offer every person around the world the best of beautyin terms of quality, efficacy, safety, sincerity, and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oreal Dermatological Beauty, our mission is to help everyone in their quest for healthy and beautiful skin. Our division is the world leader in dermo-cosmetics by adding health to beauty. Our brands portfolio includes Cera Ve, La Roche-Posay, Vichy, Skin Ceuticals and Skin Better Science offering a range of skincare products to respond to all expectations linked to beauty and health of the skin.

The L'Oreal Dermatological Beauty Account Supply Chain Manager will drive Collaborative Planning, Forecasting and Replenishment with the external customer and their customer team throughout the item life cycle in the total supply chain. This role will influence the customer's forecast, plan and execute events, and lead the customer supply relationship. Utilizing customer systems and joint business targets, the CPFR will analyze data trends to support the business planning and execution processes through accurate forecasting.

Should have a complete understanding of all the customer's extensive systems and data of future/historical replenishment, POS, inventories to best drive best in class forecast accuracy and processes. This role will be also responsible for building relationships with internal contacts including Commercial teams, Demand Planning, Business Planning, Finance and other functions when required. Customer supply replenishment execution and forecasting intelligence are the main areas of accountability for a specific brand or category set within L'Oreal USA's Dermatological Beauty Division.

• Education:
  • Bachelor's degree in supply chain, business, engineering, or a related field.
• Experience:
  • Minimum 5 years of progressive experience in CPFR or a similar customer-facing supply chain role within the CPG industry with a major retailer (CVS, Amazon, Walmart, Target, Walgreens, etc.)
  • Demonstrated leadership experience in managing complex projects, with a focus on achieving measurable results in fill rate, forecast accuracy, on-time in-full (OTIF) delivery, and inventory optimization.
  • Proven ability to build and maintain strong collaborative relationships with major retailers, including experience with retailer systems.
  • Advanced proficiency in Microsoft Excel. Advanced data analysis functions and automation techniques knowledge a plus.
  • Strong experience with ERP systems (e.g., SAP) and business intelligence/visualization tools (e.g., Power BI, Tableau, Scintilla).
  • Deep understanding of supply chain planning principles and practices, including forecasting, demand planning, inventory management, and replenishment.

• Extract, analyze, and manage data from internal and customer systems (SAP, retailer portals, internal data BIs) to effectively and efficiently support supply chain and commercial initiatives. Develop expertise in customer information databases and best practices, using data to provide insights and recommendations.

• Oversee flow of product from supplier to customers ensuring clear communication for gaps/misses and planning remedy strategies. Support replenishment initiatives, including promotions, new item launches, and seasonal demand fluctuations.

• Design, implement, and maintain account-specific reporting, identifying opportunities for increased sales by monitoring key customer inventory levels and Point-of-Sale (POS) data for promotional items, new product launches, and core products. Conduct store-level analysis, focusing initiatives on high-volume locations and SKUs.
• Own stock in trade, on shelf availability and service metrics to provide recommendations regarding business tactics.
• Facilitate monthly cross-functional shipment and consumption forecast meetings with commercial and finance, while acting as a liaison with demand & supply planning.
• Provide timely reporting and analysis of inventory-related activities, including allocations, product runouts/transitions, stop-ship orders, and new product launch orders.
• Conduct ad-hoc analyses directly related to supply chain and commercial…