Outreach Specialist

Provides training, support and enrichment activities to Regional Youth sites to provide outreach, information and referral to individuals, youth, families and the community.

• Valid driver's license, valid vehicle insurance and a reliable vehicle
• High School diploma or equivalent
• State criminal background check and Federal (if applicable), as required for regulated areas.

• Post high school/GED training in human service field
• Six months of related experience and/or training

• Conducts self in a professional manner with clients, families and other Associates
• Coordinates the attainment of needed personal documentation for Regional Youth Outreach sites
• Completes required programmatic documentation such as census reports
• Assists clients in transitions between to needed services in network or outside provider networks.
• Creates and maintains an atmosphere of cooperation, personal interest and positive attitude when dealing with all customers
• Meets attendance and punctuality requirements with promptness for scheduled shifts and/or meetings and trainings
• Follows call-in/call-off procedures for client/associate cancellations, as well as for shifts completed earlier than scheduled
• Exercises good judgment in making decisions that are in the client's best interest
• Accurately completes required documentation including but not limited to: referral forms, grant data documentation, satisfaction surveys, etc.
• Maintains all required documentation in compliance with organizational, state and federal regulations in a timely and accurate manner.

• The employee must be able to perform heavy work; exerting in excess of 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force consistently to move objects
• The employee must be able to lift, move and position clients
• Able to drive between assigned locations as needed

• Employee is occasionally exposed to outside weather conditions
• Noise level in the work environment is usually moderate

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to accurately spell and write routine reports and correspondence
• Ability to speak effectively to clients and other Associates
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

West Virginia University Health System and its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.