Customer Service​/Receiving Associate

The Receiving Associate is accountable for overall receiving, freight, delivery and assembly functions in the store. A friendly customer-first attitude and the ability to work well with others is required to be successful in this role. The ideal candidate will have a strong sense of urgency, safety and a keen eye for accuracy and completeness in their work.

• Ensure high levels of customer satisfaction through excellent service.
• Possess a customer-first mentality.
• Unload and load trucks in a safe manner.
• Receive and sort Ace order using the Ace sort process.
• Operate a forklift or pallet jack safely and efficiently.
• Separate Special Orders from delivery and process according to store policy.
• Establish and maintain strict organization standards in the backroom.
• Maintain organized and accurate files for all paperwork related to the backroom.
• Coordinate and assist with Assembly and Delivery of Consumer Products.
• Maintain proper maintenance of all company delivery vehicles and equipment.
• Coordinating and supporting over 300 deliveries during busy summer months.

• Strong organizational skills.
• Knowledgeable about store policies and procedures.
• Ability to communicate, relate well, and direct the work of others.
• Ability to solve problems, work independently, and check accuracy.
• Knowledge of retail computer systems, MS Word and Excel a plus.
• Excellent communication skills, high attention to detail, and ability to multitask.
• Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business.

• High School Diploma
• Forklift Experience
• Able to lift up to 50 pounds frequently
• Able to wear a back belt at all times and use proper lifting techniques
• Able to operate heavy machinery
• Ability to stand for an extended period of time

• We’ve got the goods and keep up on the latest, greatest on trend products – you get a best in class employee discount.
• We are way more than a Hardware Store - We have signature departments such as Grilling, Coolers, Home Decor, Gift, and Custom Engraving - that pull customers in from all over the area.
• Fun and family matters – we offer flexible scheduling.
• Fantastic Co-Workers - enjoy working with people that smile because they like their job!

Results and Relationships. What you can expect:

You need the money to pay your bills, but if working there (the relationship) stinks, you won't stick around. A great relationship starts with being treated like a professional.

• Your ideas matter. We are a family-run business in the best sense of the word. That means getting your great idea to the top is very easy. Some of the best changes have been associate's ideas. You will never hear “we have to check with corporate.”
• Professional customer base. Because we are professionals, they treat us with the same respect and dignity that they expect at their job.
• Dealing with customers having a bad day is not your responsibility. It is ours—your job is to be polite and call a manager. We have your back.
• We put square pegs in square holes. Everyone has a talent or area where they excel. We love to find what people enjoy and let them do that.
• We don't assign busy work. We expect you to take ownership of solving the problems that you see.
• Smart, professional, and caring Managers.
• Training, both hands on and online.
• Advancement opportunities.
• We are here to have fun and serve our neighbors - it's as simple as that.

Be a part of our story. Like most people, we love a great story. Our community has given us a great story that we get to live every day! It started in Clarkston in 2016 and now we are in Commerce too! More to come!

Welcome to Ace Hardware of Clarkston and Ace Hardware of Commerce! The Area's only locally owned and operated Ace Hardware. We are neighbors serving neighbors.

The Clarkston location has a long history - first opening as a Damman Hardware back in the early 90's, then becoming Ace some 10 years later.

As with life, chapters have a beginning and and ending, and in early 2016 the prior owners made the…