Customer Service Representative - Clarksville

Join to apply for the Customer Service Representative - Clarksville role at Apex Communications - Arkansas' Largest Authorized AT&T Retailer

Connectivity Expert

APEX Communications
$15.00 - $27.00 an hour based on sales performance
Full Time

If you are looking for an opportunity that rewards your hard work and dedication, continue reading. APEX COMMUNICATIONS, an AT&T Authorized Retailer has an immediate opening for a Connectivity Expert.

Who Is APEX Communications

APEX Communications is Arkansas’ largest AT&T Authorized Retailer with 30 locations across Arkansas and Oklahoma. We believe in giving our customers the best shopping experience possible. That begins with having fantastic employees and a dedication to their personal and professional growth and well-being.

The Role

As a Connectivity Expert, you will be helping our fantastic customers with all of their cellular, broadband, and home entertainment needs.

You will be

• Directly responsible for assisting new and existing customers.
• Producing sufficient sales to meet and exceed company and location production standards.
• Become product and solutions expert and able to help all customers with wireless service plans, wireless devices, broadband, and home entertainment packages.
• Handling customer situations and making equitable decisions for the customer and the company.
• Soliciting, coordinating, scheduling, and participating in community events.
• Performing other duties as assigned by sales management.
• Participating as a “team player”, constantly supporting other team members
• Setting an example of high personal and professional conduct for employees and others.
• Creating the ideal customer experience with each customer interaction.

What We Are Looking For

• Must be at least 18 years of age and have a High School diploma or GED. (2-year associates degree is preferred)
• Experience in retails sales and customer service.
• Strong communications skills.
• Must be flexible to work nights, weekends, and holidays if necessary.
• Team players with a fantastic attitude and a will to win.
• Basic knowledge of computers and mobile phones/devices.

What We Offer

• Strong base-pay with uncapped commissions on every sale.
• Incentives and contests to earn cash and prizes.
• No Wireless Experience? No Problem! We have an amazing training program for people with an amazing attitude and a want to succeed.
• Opportunities for advancement. We prefer to promote from within.
• After 90 days of continuous employment you are eligible for:
• Health and Dental Insurance
• Aflac
• Vacation Accrued
• Holiday Pay
• Discounts on equipment, accessories, and wireless service.