Clerical Support - Surgery - M-F

Description

The Unit Secretary provides clerical support for the Surgery Department. Position is FT, Monday through Friday.

• Interacts professionally with physicians, patients/family and others.
• Responds to inappropriate behavior in a therapeutic manner.
• Obtains licensed nurse when family requests communication regarding patient’s condition, beyond the Unit Secretary’s scope of practice.
• Treats patients and their families with respect and dignity.
• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
• Handles delivery of mail daily to and from department.
• Orders office supplies and printing, as required, and picks up orders.
• Schedules all surgeries, as called in to department by physicians or physician’s offices, per policy and procedure.
• Organizes and prepares the Surgery Schedule for the following day and delivers to all appropriate departments daily.
• Delivers Surgery Schedule book to Chief Nursing Officer, if Unit Secretary is last person to leave at end of day.
• Verifies the number of inpatients and outpatients from the previous day and communicates information to Information Management.
• Batches patient charges and sends to data processing daily.
• Maintains current surgery logbook daily.
• Maintains implant logbook.
• Checks in supplies from Materials Management and places items on cart, to be put away by responsible staff person.
• Notifies Engineering Department of any equipment not in proper working order; completes necessary paperwork.
• Orders intraocular lenses for cataract surgeries, per physician specifications.
• Obtains purchase orders (PO numbers) for instruments, cell saver, implants, etc.
• Assists in transport of patients to and from the OR/PACU.
• Computes and reports monthly statistics to Medical Records, Performance Improvement and Surgical Services Nurse Manager.
• Notifies Nurse Manager and anesthesia provider of any changes in surgery line-up. If schedule is already distributed, notifies appropriate departments.
• Confirms daily surgical and PACU on-call schedule, places changes in schedule book and on master schedule before delivery to Chief Nursing Officer. Makes changes monthly by copying the surgery master schedule.
• Communicates information about the surgical progress to the patient’s family/significant other in the waiting room, as directed. Takes and records messages and communicates to appropriate medical staff.
• Answers telephone in a polite manner and communicates information to appropriate staff, using phone memo book.
• Calls anesthesia providers daily for their next day’s assignments.
• Establishes and maintains effective communication and good working relationships with co-workers for the patient’s benefit.
• Utilizes initiative; strives to maintain steady level of productivity; self-motivated. Organization and management of secretary’s activities reflects due consideration for the needs of the department and staff.
• Makes decisions reflecting knowledge of facts and good judgment within the secretary’s scope of practice.
• Supports and maintains a culture of safety and quality.
• Keeps informed of patient’s condition and whereabouts when patient is out of room
• Completes other duties, as assigned.

• Interacts professionally with physicians, patients/family and others.
• Responds to inappropriate behavior in a therapeutic manner.
• Obtains licensed nurse when family requests communication regarding patient’s condition, beyond the Unit Secretary’s scope of practice.
• Treats patients and their families with respect and dignity.
• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
• Handles delivery of mail daily to and from department.
• Orders office supplies and printing, as required, and picks up orders.
• Schedules all surgeries, as called in to department by physicians or physician’s offices, per policy and procedure.
• Organizes and prepares the Surgery Schedule for the following day and delivers to all appropriate departments daily.
• Delivers Surgery Schedule book to Chief Nursing Officer, if Unit…