Medical Receptionist

Overview

Medical Receptionist role at Center Well Senior Primary Care

• Receive and correctly route incoming and outgoing telephone calls; greet visitors and issue visitor passes; maintain visitor logs; alert appropriate party of visitor arrival or direct visitors to the appropriate office, department or employee.
• Operate a switchboard or multi-line phone; maintain long distance call logs; take and distribute accurate messages.
• Respond to routine inquiries about location, hours, phone numbers, and email addresses.
• Perform basic administrative/clerical/operational/customer support tasks; book meeting rooms; handle mail; receive and send courier packages.
• Work on routine and patterned assignments under close supervision within established policies.

• High School Diploma or GED
• 1 year or more of experience in a healthcare setting preferred; strong customer service background in retail, hospitality, call centers, etc. will be considered
• Passionate about contributing to patient experiences and care
• Excellent customer service and phone etiquette
• Team player with a positive attitude; ability to multitask in a fast-paced environment
• Attention to detail and highly organized
• Knowledge of MS Office (Word, Excel, Outlook, Access)

• Value-based care model experience
• Knowledge of Medical Terminology
• Experience with EMR Systems
• Bilingual in English and Spanish

This role is patient-facing and participates in the Tuberculosis (TB) screening program. TB screening will be required if selected.

Scheduled Weekly

Hours:

40

$38,000 - $45,800 per year

Humana offers competitive benefits including medical, dental, vision, 401(k), paid time off, holidays, caregiver leave, disability, life insurance, and more.

Center Well Senior Primary Care provides proactive, preventive care to seniors with personalized care and integrated care teams. Center Well is a Humana company focused on whole-person health.

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy to take affirmative action to employ and advance individuals with disability or protected veteran status, in compliance with 503 and VEVRAA.

• Entry level

• Full-time

• Healthcare Provider

• Hospitals and Health Care