Logistics Specialist

Summitt Trucking, LLC is a family-owned transportation and logistics company, highly regarded for building reliable partnerships with clients across the Continental United States. Known for delivering exceptional on-time service, Summitt utilizes advanced technology and offers cost-effective transportation solutions tailored to diverse service needs. The company focuses on seamless shipping experiences, employing tracking technology and in-cab communication to provide customers with up-to-date freight visibility.

With competitive pricing and commitment to excellence, Summitt remains a trusted partner in optimizing supply chains and exceeding industry standards.

Summitt Trucking, LLC is seeking a full-time Logistics Specialist to join our team at our headquarters in Clarksville, IN. As a Logistics Specialist, you will oversee end-to-end logistics operations, communicate with carriers and customers, manage shipping requirements, and ensure timely and efficient supply chain operations. Additional responsibilities include coordinating with carriers, addressing customer inquiries, and maintaining compliance with industry regulations.

• Cultivate strong core carrier relationships while negotiating and securing carriers to move freight
• Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
• Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary
• Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
• Follow established procedures and protocols regarding High Risk/High Value loads to ensure the integrity of the shipment and the Summitt brand
• Accurately maintain and update information in the company's operating systems
• Conduct research in available databases for potential leads; make cold calls to prospects
• Track back-end billing and invoicing to ensure that carrier charges are accurate
• Develop multiple relationships across all customer contacts and deliver a positive experience so that you can drive client retention and account growth
• Solve logistical issues in a fast-paced environment to ensure timely and accurate fulfillment of shipments while keeping proper documentation in the system
• Identify new opportunities for growth within an existing book of business
• Assist with further developing and implementing Standard Operating Procedures (SOPs) and engagement plans for top accounts
• You’ll also provide quotes, complete RFPs, resolve issues, and communicate shipment updates as needed
• Ensure accurate rates and accessorial are applied to shipment; accept or reject load tenders as needed
• Ensure day-to-day operations and shipments are executed in a timely and proper manner in accordance with SOPs, Contract Terms, and Service Level Agreements (SLAs)
• Collaborate closely with operations, carrier, pricing, and support teams, communicating your customers' needs to ensure alignment and maximize success
• Provide input on new processes, workflows, and pricing strategies to fulfill customer needs
• Monitor, review, and analyze customer and market data to deliver valuable insights, negotiate solutions, and continuously improve
• Drive automation, integrations, and technology adoption for our shippers

• You have 1+ years’ experience in Carrier Procurement, Account Management, and/or Sales
• You are flexible, adaptable, and open to new ways of working in a traditional industry; we are disrupting the industry and always innovating!
• You love solving complex problems
• You demonstrate strong internal and external communication skills including verbal, written, presentation, and active listening

• This role pays a base salary between $40,000 and $60,000 per year depending on experience level and bonus/commission structure.
• We offer full health insurance (medical, dental and vision) and a 401(k) plan that allows for a company discretionary match.
• Career growth! We are growing quickly and prioritize developing our teams to meet their full potential and promoting from within.
• A commitment to Diversity, Equity, Inclusion, Justice, and Sustainability.