Office & Sales Support Coordinator

Brand My Swag is a promotional products and custom apparel company dedicated to building strong relationships with employees and clients to deliver high-quality branded solutions. Established in 1999 (formerly Peak Promotions of Clarksville), the company offers a wide range of customizable items, including apparel, tote bags, hats, pens, mugs, and many other print products. With access to over 600,000 printable products and a global reach, Brand My Swag helps businesses increase visibility and put their brands “on the map.”

The company is committed to community outreach and fundraising initiatives, promoting a culture of goodwill and positivity. Brand My Swag is DBE certified and continues to grow as a trusted partner for promotional and custom print needs.

The Office & Sales Support Coordinator is a part-time, on‑site role based in the Greater Clarksville Area. This position supports daily office operations, including managing correspondence, organizing files, handling data entry, and assisting with scheduling. The coordinator will provide customer service by responding to inquiries, preparing quotes, helping clients select promotional products, and ensuring customer satisfaction throughout the sales process. Additional responsibilities include supporting sales representatives with order processing, tracking deliveries, maintaining product information, and coordinating with vendors.

The role also involves assisting with basic reporting, helping with marketing materials or samples, and contributing to a positive and professional office environment.

• Strong customer service and customer satisfaction skills, with a focus on building positive client relationships.
• Effective communication skills, including clear verbal and written communication with clients, vendors, and team members.
• Administrative assistance experience, including organizing records, managing schedules, and handling office tasks efficiently.
• Analytical skills to review orders, track inventory or deliveries, and support basic reporting or problem-solving.
• Attention to detail and accuracy in data entry, documentation, and order processing.
• Proficiency with common office software (e.g., email, spreadsheets, word processing) and comfort learning new systems.
• Ability to work on‑site in the Greater Clarksville Area, manage multiple tasks, and prioritize in a fast‑paced environment.
• Previous experience in sales support, retail, or office administration is beneficial; knowledge of promotional products or printing is a plus.